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Hey folks, Jeff Berman here. If your business is driving innovation, delivering exceptional experiences, or making a real impact on society, or maybe all three, we want you to apply for the Masters of Scale Business Awards. These awards celebrate bold organizations of all sizes and across all industries. Award recipients don't just get a trophy, although yes, there are trophies.
They get a spotlight at the Masters of Scale Summit and a seat at the table with the very best in business. Don't wait. Head to mastersofscale.com slash business awards dash apply. That's mastersofscale.com slash business awards dash apply. This week on Masters of Scale, Reid Hoffman is here to tell us all about the new company he's launched, Manus AI. To say that Reid has formed a brilliant team would be a big understatement.
to say that they have ambitious goals would be an even bigger one. Reed has put some of the world's most powerful AI tools in the hands of some of the world's best researchers. The mission? To discover new ways to treat disease and to actually, finally, cure cancer. You've got to have incredible talent at every position. It's like this huge push. There are fires burning when you're going out. Can you believe it? Such an idiot. And then you go back to, this is totally going to be amazing.
There are so many easy ways. I have no idea what to do. Sorry, we made a mistake. But you have to time it right. Oops. Working out of a three-bedroom apartment. Stuff that just seems absolutely nut balls. Ten years later, we're like, well, that's just how you do it. We haven't made it just how you do it. This is Masters of Scale. I'm Jeff Berman, your host. We're checking in with our very own Reid Hoffman this week, whose 2025 has had a very busy start.
In addition to publishing a book, Super Agency, in January, he also co-founded a new company. We thought it would be interesting to hear how Reid tackles starting and blitzscaling a brand new business from scratch.
Reid, welcome back to your show. It's great to be here. And, you know, hey, I think at this point it's appropriately our show, but yes. I'm, as always, thrilled to get to see you and chat with you. And I'm especially so today because we're going to talk about Manus. And will you just tell us what Manus is, what you're setting out to do? So Manus is kind of a new AI-driven drug discovery company targeting primarily cancer and
that says, we have this AI revolution, which creates these enormously new, better cognitive artifacts. And how can we deploy that in various ways to get drug discovery super powered? And it came about because I had kind of gone to my partner's gray lock and I'd said, look, I think there's going to be a lot of great investments and agents and productivity tools and work automation and a bunch of those things. And we should do all those and I'll help. And
But I'm really interested in this area of there's a bunch of things that this AI technology could really make a huge difference, you know, in the world for societies and industries. And currently, most of the AI people are looking at all the software stuff. And they said, well, would you mind? I said, well, drug discovery.
And so I went out and started talking to some of my smart friends, one of whom is Siddhartha Mukherjee. He's a very smart friend. Yes, very smart friend. Professor at Columbia, world-renowned oncology researcher, Pulitzer Prize-winning author of multiple books, including The Emperor of All Maladies, you know, just a massively talented guy.
And I'm talking to him for a while. And he said, well, you know I'm an entrepreneur too. And I was like, no, I didn't know that. He's like, well, no, I've actually brought cancer drugs to market. I'm not just casual about this. I actually know this stuff. And I said, oh, that's interesting. And he said, and this sounds like this could be f***ing
amazing. Let's talk about it. That's how Manus came about, and that's what Manus is. You've invested in, I'm sure, dozens, I'm guessing hundreds of companies at this point. It's very rare that you choose to be a co-founder, but you chose to be a co-founder here. What's your filter for deciding when to invest and when to co-found and why be a co-founder here? Well, co-founder...
In this case, it's not quite the same thing it meant when co-founding LinkedIn, which is Saturday morning, I'm in the office. And so it is still co-founder because it's like at least a day a week. But it's when you have a CEO co-founder, right?
who is exactly the right kind of person that I know how to add in in the way that a co-founder adds in versus, for example, a board member, which is different in these cases. I mean, there's an overlap with a board member. I'm obviously, obviously a board member of Manas as well. And Sid and I spent a couple of months basically whiteboarding out the entire drug discovery process from, you know, the, I have an idea to a drug entering the market. And
slicing it as thinly as possible and understanding what each of these stages were. And then what we do is we talk about my current understanding of what AI is, what I would predict AI is going to go to in one to three years naturally, what things might be possible with AI that are not part of the natural trajectory that we could create or stimulate uniquely as a business. And then kind of going through all those. And that's when Sid was like, look, I think you need to co-found this with me.
Because in a sense, I'm the person who's responsible for making sure the various kinds of parts of AI talent. I mean, he's an enormously talented guy, learns things lightning fast, and has a very deep understanding. He also has that sideways understanding you want entrepreneurs to have, which is, well, why is it this way? And why couldn't it be some way that's a lot better? Which is kind of one of the things that's fundamental to the entrepreneurial impulse is.
And it was like, okay, great. Because it's, A, it's a huge mission. Cancer is a huge killer. It kills children. It kills healthy adults. It kills old people. It kills people in every culture, every society.
So it's like, okay, this is a huge thing. And by the way, there's not just one cancer. There's lots of cancers. That's one of the reasons why it's a real problem. It's like, hey, we figured out this cancer. And so it's like, okay, what is the way that we make a dent on this whole problem? And that really matters. And then also, of course, when you transform an industry. And so part of this is
to say that there's obviously a lot of things that the drug pharma industry is really, really good at. It's been doing this for a long time. It's added a whole bunch of society, but it's very classic industry. It's very rooted in the way they've been doing things for the last X decades. And it's like, okay, so you could create a new one
Like the other giants, because you're bringing in new things. Those combination of Sid, an important target, possibility of transforming an industry, an elevation of humanity, that all gets me into co-founding. I mean, that deep mission alignment is so clear here. And I'm curious, as you and Sid were on that whiteboard and you were
slicing into the step by step by step by step by step. What did you see that got you fired up about how AI is such a difference maker? When Sid and I went through the whole area, we abandoned any interest in AI things. There wasn't a minimum of 10x. And frequently it was like, okay, no, no, it's much greater than 10x if we can make this work and then focus on those areas. And then we didn't go, we're going to invent all the technology.
We said, okay, which technology should we be building? And then which technology can we use? And that's part of what led us into partnering with Microsoft because both Sid and I from two different angles had some understanding of where Microsoft had been working on some pretty unique technology projects.
that hadn't really been and hasn't really been fully advanced to the market and say, hey, this could be a good way for Microsoft to get in this as well, not just as Azure, but some of the stuff that the excellent Microsoft research has been doing as baseline. And let's
Do some areas where we're building, do some areas where we're deploying. Some of the deployment is open source. Some of the deployment is Microsoft stuff. Some of the deployment is other things that we've learned and discovered as you're kind of along the way. And then the way you put them all together, including the things you're building as the kind of angle for having the technology strategy and doing that, that's much more my network than SIDS networks. SIDS networks is the, you know, world-class scientists and engineers
And other folks in mind is the tech people. I want to drill down into this for a minute because I think this is a really important part of this next phase of how people are solving problems with AI as a, to borrow Microsoft's term, a co-pilot. We're all by now familiar with chat GPT or Pi or other AI companions effectively helping us figure out what's for dinner.
And most of us by now are familiar with something like Sierra for customer service or Harvey for legal tech, for legal AI. The blend of where you are using someone else's AI, where you are customizing for yourself, where you're building for yourself. Help us understand how you make those decisions and how business leaders should be approaching these problems as they're making these decisions for their own companies.
Great question, and a very good one for master's scale too, because it's generalizing out of the problems we're solving to problems that a lot of people are solving. So for us, it kind of comes down to a couple things. So one is anticipating where there's going to be a really good continuing workflow where some other entity could be an open source thing, could be a, and it could be us contributing to an open source thing too, but an open source thing could be a proprietary model that we say, well, actually, in fact, that investment thesis of going forward on that is
we will benefit from that at at least call it 70%, 80% plus of that ongoing technological development is going to benefit us and can be in the slot. And if we were to start doing it ourselves, we wouldn't get something that was at least 10X better than what's happening. Then we should use the existing one. So that's one kind of decision about when you do the open source thing or when you deploy someone else's commercial library or other direction.
Another one might be, well, we're going to use the commercial library right now or the open source library right now, but that's a time-saving measure of us getting to market. We think we're ultimately going to build something here, but we don't need to build something here in order to get to market and get it going. So we'll deploy it for now. And by the way, you might have a much cruder, not perfect. And then there's kind of the question of, okay, which things will be
Yeah.
Then on that list, which of those things do we start right now? Which of the things do we do later? That kind of gets to a high priority. Now, part of, of course, what we have at Manus that is advantageous that I recommend to try to do to all of our listeners is that I have a very good sense and a very good network of both where AI is now, where new techniques are coming out, where the current trajectory is going.
And those kinds of things play in that kind of strategic decisioning. And that's one of the things that you need to do when you're making these decisions yourself. Now, what happens with everyone in technology, especially in software, is it gets very non-invented here. So you go, well, I should just control my own destiny. I should just do it. The problem is with tech, software tech, is that it's not build once and forget it. Software tech has to be constantly rebuilt, reinvented, rebuilt, reinvented.
And if you're not in that theme, your thing will outmode very quickly. It's one of the reasons why most governments around the world have really broken RFP solutions for technology because they go, oh, I will specify the 150 requirements. And then when whoever provider, usually pretty incompetent people, prime contractors, et cetera, when it comes to software, deliver something to you, not only is it not very good at the beginning, but it's not very good at the end.
but it starts aging exceptionally fastly from the beginning because it's not part of this stream. So one of the things you, you know, we think about it, Manis, but also one of the things our audience should be thinking about is to say, okay,
Do I really need something specific for me or can I be benefiting on the weekly, monthly, yearly reinvestment that company X or project group Y or something else is doing on this? Because then I don't have to be using some of my relatively few resources to
for cycling in the future. And that's part of how we look through it. That's part of the reason why some of the stuff we said, hey, we're just going to do that the standard way an AI person does. Or hey, we're going to just do that the same way a drug researcher does or a drug developer does. We're just going to do that the same way. Because doing that the same way gives us a
The ability to be deploying that, not having risk, not having to invest in it. And, you know, you have to be very choiceful, even as large companies, about which things you're investing in for proprietary reasons. More with Reid on how he's using a lifetime of scale lessons to supercharge his new company in just a minute. Meet Romeo Regali, a Capital One business customer and chef and CEO of Roz, a plant-based restaurant with two locations in New York.
We started talking about our own restaurant. I don't know if she thought I was serious, but she said, you know, let's just do it. Let's just start our own brand from scratch. Romeo's recalling the moment when he and his wife and co-founder Milka Regali decided to take a leap of faith. I started working as a server at Milka's mom's restaurant. I fell in love so much with the industry, and that's what sparked it.
Romeo and Milka weren't certain how they would bring their dream to fruition. But they were certain of one thing, their passion. We knew we had a vision and we found a space. We had to gut the entire space and build everything from scratch. The kitchen, gas piping, and the restroom, the sound system, everything. We really believed every detail matters.
As they broke ground on their first ROS location, Romeo and Milka soon faced the financial reality of building something from scratch. They looked to Capital One Business to help navigate the fiscal burden of making their dreams come true. We used a Spark Cash Plus card from Capital One. The no preset spending limit really had a big role in helping us finish the project. We're very happy with what we have accomplished. We want to expand more.
To learn more, go to CapitalOne.com slash business cards. At Masters of Scale, we talk a lot about innovation. It's an essential skill that all industry leaders absolutely have to develop. Our community looks to us to stay ahead on the latest trends in commerce. And more and more, we hear of businesses turning to Ohio. That's right, Ohio.
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Welcome back to Masters of Scale. You can find this conversation and more on our YouTube channel. One of the things that struck me, Reid, when you first told me about Manus was this beautifully complementary meeting of you and Sid and your skills and your relationships and your access, your knowledge.
You're also entering a category where there are a number of companies already using AI to do drug discovery and to solve critical medical problems. And you all raised a lot less money than most of these companies have raised. How are you able to do that? What's the competitive advantage that you have? And I appreciate it's mission driven, but still you're entering a market where there are already folks who are steps ahead here.
Well, we don't think they're steps ahead. Okay. That would be a different question. Fair. Part of it is, so some of these projects tend to be to raise a whole bunch of money and throw the money at either the kind of classic AI stuff or the classic drug discovery stuff. Yeah. So part of the thing that we're doing with the financing of Manus is
is to start in a classic Silicon Valley way that I find to be most successful and how it drives, which is start with a really focused project, a series A investment, and move to you're going to raise more money from your series B and then from your series C. But it's as you accomplish things, you go. One of the things that is frequently challenging and frequently counterpredictive for successful projects, in my experience, I
has been when you raise way too much capital initially. And that then says, well, it's because we're going to try everything and go really bold and do the whole thing from the start. And that actually makes you, even with a lot more capital, much less likely to be successful. So we will need to raise more money. We will need to raise it for clinical trials and much of other things. We'll really need to raise a Series B for some of the technology, but we will do it
based on having achieved some interesting outcomes. Yeah, it's one of those interesting parallels between art and startups where constraints actually produce better results often because it requires focus and discipline and choice making. Reid, you're entering a space with Manus that is extremely highly regulated.
In the case of drug discovery narrowly and healthcare more broadly, do you see regulation as a constraint? Is this an area of concern? Can you work within the existing world? How does that factor into your analysis here? Well, one of the reasons why I very rarely invest in regulated businesses and would be normally very cautious about co-founding them is that regulation always massively slows down innovation.
And regulators like to say, well, in certain cases it accelerates, which is true. And they like to say, well, but if you do it really smart, it doesn't really. And actually, no, it isn't. Because the natural thing for regulatory agencies is I get penalized every time an error happens and I get no upside for things working more efficiently or working more on target or anything else. So I just throw in every possible thing that could be answering a negative.
And that's how it works over time, whether it's in the FDA, whether it works in the SEC, whether it works in the banking industry, et cetera. Now, that's all part of the reason why I tend to have this maxim to say, look, you should do regulation –
when bad regulation is better than no regulation, whether it's an industry, whether it's a specific kind of thing. But you shouldn't delude yourself that you're super smart and a technocrat and that you know how to do this regulation in a way that's so great for the industry that you're going to detail this all out. And it's one of the reasons why, for example, the Europeans have a super large problem with regulation, not just within technology, but also everything that goes to
and a bunch of other things because they go, no, no, no, we're going to have it as a multi-page detailed thing. This is not at all saying society is better off without regulation. This is not at all saying that parts of the FDA are absolutely critical in anything from food and drugs and other things to do. It's just that you need to have a certain epistemic humility and kind of going, hey, we should be very focused on
versus trying to be, we are the genius technocrats. And so that's the reason I generally stay away from regulation. And I only get into the areas where there's regulation when I think, hey, this could be so great. This could be like industry transformer. This could be something that changes many thousands of human lives. And you could see its impact on a society basis of helping elevate society. Then, okay, regulation is a huge risk like other risks.
But that huge risk plays out against that. And that's part of the case in MANAS. Right, right. Good regulation is really hard, but it's not an oxymoron. Yes. How fast can MANAS go? Curing cancer has been a moonshot concept since we had a concept of a moonshot. How quickly can this happen?
Well, I mean, we're early days. Obviously, we did this because we think we can accelerate greatly. We think we can get a lot more targets into the early process than the standard process would have. We think we have ways of evaluating those targets and molecules at a much faster rate than tributarily happens. We think we can be getting into clinical ground truth things at a speed that is a larger number and much faster than
How fast it is is still TBD. And I think this is one of the things where Sid said, hey, welcome to a regulated industry. Don't quote numbers when you're talking to outsiders. Right. So here I am following Sid's sage advice and not quoting any numbers.
Most of the time when we're having conversations on Masters of Scale, it's about a company that has already scaled. We're having this conversation because you are the OG Master of Scale, and this is as important as anything that we could be talking about in terms of the effect on humanity. When we come back a year from now and have a follow-up conversation, what are the markers that will determine whether you feel like Manus is on the right track? We already have some of those markers internally.
We've already had some prospective molecules. We've already had some of our technology development show things that we think help build secrets that we think no one else knows. So we've already on track on some of that. But I think what we would be saying to the world while we're on track will probably be like a couple of the pieces of technology saying, hey, these are delivering these things. We might be saying,
We have a set of interesting molecules for triple negative breast cancer, other kinds of things we're looking at. And our process has, in fact, evolved
gotten us there much, much faster than the traditional drug pharma startup company. That would be some anticipated positive signs. You're obviously using AI to assist in the discovery process and the testing process, et cetera. I would be stunned if you're also not using AI in the day-to-day operations of the company. What's different about how
how you and Sid and the team are building the company with AI that is applicable to other companies and other categories from the other companies that you founded or been a very active investor in? Well, this will obviously scale as we get to it. I mean, right now we're in kind of tech development. So it's tech development and also kind of scientific development. So I would say today is probably a little bit more like some other companies, which is
It's a research assistant for various kinds of things we're looking at. It's a communication and productivity assistant for generating flow of information and decisioning between us. And it's a coding assistant for building certain kinds of code. If you're not in those basic things as a company right now, you're well behind the AI curve and therefore well behind the curve. So all of those things I think are things that
every company should be doing. And now there may not be a science research assistant in your particular company, but there should be research assistants of some sort, global supply chains or competitive analyses on products or, you know, whatever the thing may be. And so those things, I think, are things that are not new and unique things. Now, obviously, as you get to questions around, like, say, for example, hey, we've got a
drug and part of the issue is really maintaining complex compliance to the drug, then you could see how AI might actually help with complex compliance to a drug. And there may be some things that kind of get to specific things that are still significantly in the future.
Before we wrap, I want to ask you a broader question about what's happening in the world of artificial intelligence. In your book, Super Agency, you talk about the doomers, the gloomers, the zoomers, and the bloomers in terms of the categories of how dystopian and utopian people are in their vision of AI. When you lean into the bloomer side, into the more optimistic vision of what AI can be, what are you seeing today as a
that we may not know about that has you more optimistic, more excited, more leaning into the AI utopian vision of the future? I'll use an example of, I was hanging out with Atul Gawande. We were talking about his new book,
that he's working on. And I was like, well, have you used deep research? He's like, no. I was like, okay, let's go. We went to my account and chat ChibiT, you know, and we did the deep research prompt on kind of, you know, surgeons applying anesthesiology and improving their practice.
And it was a really interesting nuance. It's one of the reasons I'm going into the depth of it because it produced exactly what he wanted, which was 10 quotations from different surgeons. And he's like, he looked at this and said, oh my God, this is gold. And he sent it off to his research assistant.
His research assistant came back and said, well, one problem, nine of the 10 quotes are incorrect, right? And you go, oh, hallucination, terrible, terrible thing, like basically not working, right? But then with the research assistant, what she did was she went and looked at the areas it was pointing to and said, oh my God, this saved me tens of hours of finding the right treasure troves that are the precise things that will be very helpful to this book. And so-
Even in this kind of hallucination case because of the research animals, it was actually still an accelerant. It just is an accelerant in a way that kind of proves the point from my earlier book, Impromptu, and also part of what I'm trying to say in Super Agency, which is human amplification with the research assistant helped make her massively productive very, very quickly. And of course you should cross-check it. You're trying to produce something. I do the same thing when I'm producing my own book, Super Agency, Impromptu, etc.,
I, of course, cross-check things. I don't say what the GPT-4 output was. I just cut and paste it in because I am testifying to these words being accurate as a way of doing it. Anyway, so even in the hallucinations are improving a lot.
and doing stuff. But even the hallucinations are interesting, even in potentially importance of high truth fact-checking environments. AI is improving every month. And it's part of the reason why we tell people, go try it, go play with it. Because it's not like, oh, I'll wait until it stabilizes. It's not going to stabilize soon. And it's already amazing in some regards. So go start leaning into it. Start seeking super agency. Yeah.
Reid, as one of the great investors of really American history, certainly modern American history, and as someone who's deep, deep, deep in AI, for the investors in our audience, probably 90-something percent of their pitches that they're hearing right now have AI something. How do you separate the wheat from the chaff here if you're an investor? How do you know what's real, what's meaningful, and what someone has just slapped AI on to be of the moment? Yeah.
Well, when you get a pitch for an AI juice machine, you know, perhaps pass on that. Although, watch, after making this prognition, there's going to be some amazing AI juice machine that I was like a complete idiot in saying this. But it's kind of a particular bit of Silicon Valley history lore that's a fun gesture. It's almost like saying, you know, 42 or San Andres High School football rules. You know, it's kind of like in the little gestures.
Now, that being said, there's simple mistakes and complex mistakes. Simple mistakes are, that does actually not, in fact, have anything to do with AI. Oh, I'm going to use buzzword bingo. It's AI quantum fusion. Be cognizant of that. The fact that AI is not a panacea for everything right now, it's not a solve every problem. And even when they say it's accelerating a lot and we'll solve it next year, it's
It's unclear on that stuff. So be smart about that. And the number of teams that are really accelerating the raw intelligence of new capabilities AI is not a large number of N, so be careful about that. Those are all in the kind of simple things. Now, the more complex things is that, of course, part of the reason why we're in a cognitive industrial revolution here is that adding intelligence to everything is
whether it's your PC or your phone, but also your speaker and your lights and your car and like everything is going to be revolutionary. Certainly human lived experience. And so they're going to be a bunch of new products and services.
But a new product and service does not an equity make. And so, like, for example, among other things is what will rapidly happen as a whole bunch of these AI models and capabilities, I wouldn't say is a commodity, but is broadly available to many players. So that you say, hey, I can build an AI thing that can be a good tutor. By the way, I can do that today. I literally, to put in a little meta prompt,
into something like, you know, GBD4 or Pi or others. And I put it in and say, don't give the answer, work the person towards the answer. And then I've got a mini tutor right now, not having done anything. So they say, well, hey, I can grade that. And I said, well, I'm going to work harder and I'm going to make it better. It's like, okay, that's not nothing, but you're looking for the kinds of structural advantages that you would typically have in a business. It's a systems integration into an organization, a
you know, a school, a business, it's a network effect. It's some set of things that you go, no, no, no, this is a product or service that's going to go the distance and compound in value and therefore create equity value. And that's the kind of thing to think about. And one of the things I think people mistake in this revolution right now is that they go, just because it's AI and just because it's moving first, that makes a great equity. And it's like, well, look, that's better than no idea, right? Right.
But if you're really investing intelligently and professionally, you should have incremental and better ideas than that. Not just that idea. Other ideas as well. And I think that's part of how to think about AI and investing. Reid, I'm super grateful for you joining us to talk about Manus today. I'm very excited to follow up as the Manus journey evolves. Thank you for attacking this problem that has affected probably the family of everyone who's in our audience. And can't wait to talk about this again soon.
Me too. And Jeff, always a pleasure. Thanks to Reid for sitting down to talk about his exciting new company this week. I know we all hope the scale lessons he's learned over his career can help make Manus AI's drug discovery research a monumental success. It has the potential not just to change lives, but to save them. To hear more about his new book, Super Agency, make sure to check out the conversation he had with our own Bob Safian. We'll put a link in the show notes.
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