Georgia State University was facing a growing “summer melt” problem, where nearly 20 percent of incoming students never actually enrolled. The university used a data-based approach to retain students of all racial, ethnic, and socioeconomic backgrounds and help them graduate.
Harvard Business School professor Mike Toffel and senior fellow **Robin Mendelson **discuss what the university learned about improving student success, while scaling its efforts to help other universities, in their case, “Student Success at Georgia State University).”
