An ambitious plan to help people goes off the rails, and a man from Florida tries to fix things the only way he knows how: with prank phone calls.
Further reading:
Cat Ferguson's reporting on Google and Rehab (The Verge) - Part I)
Cat Ferguson's reporting on Google and Rehab (The Verge) - Part II)
David Segal's series on the business around addiction (New York Times))
Ryan Hampton's American Fix: Inside the Opioid Addiction Crisis)
Palm Beach Post's Reporting on the Sober Home Crisis )
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