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cover of episode Episode 750 | Making Your First Hire, Testing Prices, And More Listener Questions (with Laura Roeder)

Episode 750 | Making Your First Hire, Testing Prices, And More Listener Questions (with Laura Roeder)

2025/1/21
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Startups For the Rest of Us

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Laura Roeder
R
Rob Walling
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Rob Walling: 我认为你和我都经历过这种情况。对于大多数企业来说,首先应该雇佣客服人员,因为客服工作耗时且分散精力。如果客户对价格变化有疑问,可以保持透明,并解释测试的目的。在预算有限的情况下,可以先雇佣兼职的客服或虚拟助理,如果表现出色,再转为全职。寻找兼职人员时,可以根据自身需求选择特定技能的候选人,例如项目管理或编辑。找到优秀的自由职业者后,应尽量保持联系,因为未来可能还会需要他们的帮助。在团队规模有限的情况下,可以寻找能够胜任多个角色的候选人,以提高效率。 Laura Roeder: 在资金不足以雇佣全职员工的情况下,可以先雇佣兼职自由职业者,例如客服人员或虚拟助理,来帮助公司发展。在预算有限的情况下,可以雇佣兼职的客服人员或虚拟助理,并根据预算调整工作时间和薪资。可以从Upwork或Fiverr等平台寻找虚拟助理,并根据自身需求选择合适的候选人。在Upwork或Fiverr等平台寻找自由职业者时,建议选择价格稍高的候选人,因为他们通常更有经验和效率。寻找客服人员可以考虑一些地区性的招聘平台,例如onlinejobs.ph(菲律宾)和JobRack(东欧)。测试价格并非易事,需要考虑多种因素,例如现有客户的感知和跟踪的复杂性。如果客户对价格变化有疑问,可以保持透明,并解释测试的目的。在进行价格调整之前,应先进行充分的市场调研和分析,并制定明确的假设。

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Shownotes Transcript

In episode 750, Rob Walling is joined by Laura Roeder, founder of Paperbell, to answer intermediate listener questions. They discuss making your first hire with limited funds, testing pricing models with existing customer bases, and more. Laura also provides some great advice on content marketing, drawing from her past experience at MeetEdgar.

**Topics we cover: **

  • (3:14) – Building a team before you can afford your first, full time hire

  • (11:11) – Testing pricing with existing customer bases

  • (19:00) – What type of content should you focus on?

  • (25:20) – Growing a pipeline of leads with limited resources

  • (31:00) – Who are your 100 best customers?

Links from the Show: 

If you have questions about starting or scaling a software business that you’d like for us to cover, please submit your question) for an upcoming episode. We’d love to hear from you!

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