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cover of episode 117. Turn Complaining Customers Into Loyal Guests | Recover From Complaints

117. Turn Complaining Customers Into Loyal Guests | Recover From Complaints

2020/9/8
logo of podcast Making Dough Show | Restaurant Show

Making Dough Show | Restaurant Show

Shownotes Transcript

**5 Common Restaurant Complaints | And How to Respond to Guest Complaints **https://youtu.be/p_ROZqRSSCU)

**How to Handle Customer Complaints | The Right Way **https://youtu.be/6GsBfQ1R-Gc)

For the past few weeks, we've been talking about ways on how to improve customer service to ensure an excellent customer experience in our establishments. Part of this is identifying customer complaints and how to handle them. So, in today's episode, we are going to discuss turning angry customers not only into happy but also to loyal guests:

Yes! It's possible to convert that "customer from hell" into a customer evangelist who can be loyal to you until eternity. Every complaint can be an opportunity to gain a guest's allegiance! Don't miss watching Making Dough Show today to learn how!

Thank you so much for tuning in! We're on our road to 2k subscribers! Please help me share this channel with your pals for them to make more dough in their business! We publish new episodes weekly! So if you love this video, please give us a like, comment, and subscribe!

#restaurantcustomerservice #customercomplaints #restaurantownertips #restaurantowner #restaurantindustry #restaurantmanagement #restaurantmanager #restaurantbusiness #makingdoughshow