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cover of episode Shifting AI perspectives in Marketing

Shifting AI perspectives in Marketing

2024/11/1
logo of podcast Markigy: The Science of Marketing Strategy

Markigy: The Science of Marketing Strategy

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L
Leanne Dow-Weimer
V
Vincent Koc
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Vincent Koc: 我认为营销和AI结合的关键在于“超个性化”,它超越了传统的个性化营销,通过AI和机器学习实现真正的一对一体验。这将改变营销的各个方面,从MarTech到产品,甚至到价格。想象一下,产品价格根据你的使用情况而定,而不是固定的月费。这种体验将开启许多可能性,而营销人员将引领这一变革。 此外,我认为企业过度收集和存储数据,而这些数据在一段时间后往往失去实用价值,这与日益重视的数据隐私保护相冲突。我们可以将复杂的数据转化为属性,从而在保护隐私的同时,仍然能够获得有用的客户信息。在AI时代,品牌不再完全掌控自身形象,消费者可以随意修改品牌形象。未来的营销将更加注重人际连接,并利用AI技术提升效率和创造力。AI工具可以用来优化营销流程,提高效率,释放营销人员的时间和精力,专注于更具创造性的工作。它还可以监控竞争对手的营销活动,帮助营销人员及时了解市场动态,并调整自身的营销策略。 然而,我担心AI会加剧社会某些群体的孤立,阻碍人际连接。 Leanne Dow-Weimer: 我对超个性化营销中AI的应用持谨慎态度,主要关注代码中的偏差和数据隐私问题。数据隐私和消费者信任受到文化差异的影响,不同地区的消费者对数据使用和隐私的看法存在差异。我认为,在追求个性化体验的同时,必须平衡隐私保护和消费者权益。

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Join Host, Leanne Dow-Weimer and special Guest VIncent Koc futurist and AI expert. During the livestream Vincent shares his groundbreaking insights on using AI as a transformative resource, shifting perspectives for future-proof strategies, and building a marketing powerhouse from the ground up. 

Together, we'll uncover how to bring bold ideas to life and create a resilient, agile marketing department prepared for what lies ahead based on an accurate and expert understanding of AI touching on the following takeaways: 

  • The Shift to Hyper-Personalization: Evolving from basic personalization to hyper-personalization, where artificial intelligence (AI) and machine learning enable brands to deliver genuinely one-on-one experiences. This includes adapting product recommendations and interactions based on individual preferences and behaviors, offering a deeper level of engagement than traditional segmented marketing​
  • Privacy and Data Usage Concerns: Privacy issues associated with hyper-personalized marketing are highlighted, especially the tension between consumers' expectations for convenience and the protection of their data. Marketers must recognize the importance of balancing personalization with consent and privacy regulations, as well as the challenges of data hoarding by companies
  • The Role of Cultural Differences: Cultural variations in the perception of data usage and privacy are examined, noting that attitudes toward privacy and data sharing vary widely across regions. The speakers discuss how these differences impact marketing strategies and consumer trust in various global markets​

Connect with Vincent:

https://www.linkedin.com/in/koconder/)

https://x.com/vincent_koc)

Connect with Leanne:

https://www.linkedin.com/in/leannedow/)

www.markigy.com)

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