In this episode, Perry Holley and Chris Goede welcome guest Jeff Hancher to discuss the importance of giving firm feedback as a leader. Jeff shares his expertise on how leaders can deliver challenging conversations effectively, tying it to the engagement and performance of their teams. He provides a practical framework for earning the right to give tough feedback by setting clear expectations, investing time in people, and ensuring accountability. Jeff also shares a personal story illustrating the transformative power of a leader who cared enough to have a firm conversation with him during a difficult time, which changed the trajectory of his life and career.
Click here to pre-order your copy of Jeff Hancher's Firm Feedback in a Fragile World!)
