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cover of episode AI in the Hospitality Industry

AI in the Hospitality Industry

2024/1/9
logo of podcast AhbarjietMalta

AhbarjietMalta

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AI in the Hospitality Industry — Today's Amazon Deals - https://amzn.to/3FeoGyg —- AI in the Hospitality Industry A crucial part of the world economy is the hospitality sector, which includes a diverse variety of enterprises including hotels, restaurants, bars, and event organizing. The worldwide hospitality market was estimated to be worth 4.5 trillion dollars in 2019 according to latest market research, and it is anticipated to increase at a compound annual growth rate of 6.4% from 2020 to 2027. According to Facts and Factors, the CAGR is rate 10.24% with the global market size being $ 6.7 billion in 2021. The sector is expanding as a result of a number of factors, including increased disposable incomes, greater international travel, and the expanding acceptance of the experience economy. The industry’s expansion is also being aided by the adoption of cutting-edge technology and the creation of new business models.

Artificial intelligence (AI) technology is being used more and more in the hotel sector to enhance the visitor experience and boost operational effectiveness. By automating routine operations like booking confirmations and check-in procedures, AI may free up people to concentrate on more complicated customer demands. AI-powered chatbots may also offer round-the-clock customer assistance and support, responding to visitors’ questions and requests in real time. Moreover, AI may assist hospitality companies in the analysis of big data sets, such as consumer preferences and behavior, enabling them to customize visitor experiences and target marketing initiatives at certain customer segments. Predicting demand for particular services or amenities, enhancing pricing schemes, and spotting and avoiding fraud are some more possible uses of AI in the hotel sector.