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cover of episode 185: The Importance of Proactive Communication and Response Time in Field Services with Brad Hawkins

185: The Importance of Proactive Communication and Response Time in Field Services with Brad Hawkins

2023/4/25
logo of podcast Navigating the Customer Experience

Navigating the Customer Experience

Shownotes Transcript

Send us a text) Brad Hawkins) has been with ServicePower:Field Service Software) since 2004, where he currently serves as Senior Vice President of products and solutions, overseeing operations, development and product management. He's a long-time veteran in the world of field service technology and Brad brings more than 20 years of experience in workforce management software.    Questions__ • Could you share a little bit about their journey, how is it that you got to wh