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cover of episode 186: Transforming BPOs into Profitable Value Centers with Romaine Piper

186: Transforming BPOs into Profitable Value Centers with Romaine Piper

2023/5/2
logo of podcast Navigating the Customer Experience

Navigating the Customer Experience

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Send us a text) Romaine Piper) is the Founder and CEO of Call Center Escape) - an “Upwork” built for BPO companies. Known for his cross-dimensional approach to company growth, he has helped some of the fastest growing start-ups across Silicon Valley, the U.K, and Europe to identify and hone their top growth levers - adding millions to their bottom line.  No one would’ve guessed his 6-year remote work journey in customer success, sales and growth hacking started in the Jamaican BPO industry as a customer support agent for Microsoft - which is why he's back to his roots to make BPO companies that are scaling remotely 1.5 to two times more profitable with an industry-first solution.   __