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Rich Edwards) is the CEO of Mindspan Systems), helping community financial institutions transform themselves with data driven strategies and technologies. Community banks and credit unions have incredibly strong connections with their local customers when they're in the branch, Rich's expertise is crafting customer experiences to strengthen these relationships outside the branches walls.
After serving as a captain in the US Army, Rich went on to IBM spending over 20 years working with financial institutions on Wall Street and across the world. As the Product Management Lead overseeing the launch of the IBM Watson Developer Cloud, he helped financial service firms leverage market leading analytics, AI, and machine learning approaches, which is so relevant in this time that we're operating in.
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