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cover of episode 234: Transforming Customer Experience: Joel Passen on AI, Innovation, and Leadership with Joel Passen

234: Transforming Customer Experience: Joel Passen on AI, Innovation, and Leadership with Joel Passen

2024/7/9
logo of podcast Navigating the Customer Experience

Navigating the Customer Experience

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Send us a text) Joel Passen) is a proven technology entrepreneur and leader with 20+ years of success creating value and driving measurable results at the intersections of sales, business development, product strategy, operations and customer experience.   Before co-founding Sturdy, a next-gen customer experience solution that helps companies improve customer satisfaction. Joel co-founded Newton Software, a B2B SaaS company headquartered in San Francisco that was acquired by Paycor (2016). Prior to that, Joel co-founded Gravity Technologies, Inc., a company that owned and operated businesses in the talent acquisition industry, including the first recruitment processing outsourcing company focused on technical talent.    Questions__