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Conflict Expert: Simple Frameworks to Make Hard Conversations Easier (With Jefferson Fisher)
2025/3/31
The Dr. John Delony Show
John Delony and Jefferson Fisher discuss strategies for approaching difficult conversations, emphasizing the importance of avoiding phrases like "we need to talk" which can create tension. Instead, they suggest using invitations like, "Can we talk about something that's important to me?" and being clear about the conversation's purpose to avoid defensiveness.
- Avoid starting conversations with phrases like "we need to talk" as they create tension and defensiveness.
- Begin with an invitation like "Can we talk about something that's important to me?" to set a collaborative tone.
- Clearly communicate the purpose of the conversation to alleviate anxiety and prevent interruptions.
- Gain buy-in by asking if it's a good time to talk and ensuring the other person is willing to listen.
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