The Detective's Daughter
38:37 Share

This episode is brought to you by Progressive, where drivers who save by switching save nearly $750 on average. Quote now at progressive.com to see if you could save.

Progressive Casualty Insurance Company and Affiliates. National average 12-month savings of $744 by new customers surveyed who saved with Progressive between June 2022 and May 2023. Potential savings will vary. Discounts not available in all states and situations.

Grand Canyon University, a private Christian university in beautiful Phoenix, Arizona, believes that we're endowed by our Creator with certain unalienable rights to life, liberty, and the pursuit of happiness. GCU believes in equal opportunity, and the American dream starts with purpose. Whether your pursuit involves a bachelor's, master's, or doctoral degree, GCU provides a path to help you fulfill your dreams. Offering over 330 academic programs as of September 2023, find your purpose at Grand Canyon University. Private. Christian. Affordable.

Visit gcu.edu. It was bad enough that it happened at all, the horrible thing, but doubly shocking for a West Florida community that no one was able to stop it. The young mother, abducted from her home, driven down busy roads, winding through residential neighborhoods in broad daylight, screaming for her life. 911, where's your emergency?

People saw her for sure. 911 centers lit up, including one call from a driver giving play-by-play of a nightmare of a crime in real time. He's going slower than I am, which is not right. Something's going on. And even one call from the victim herself, who was able to put out an alert as her kidnapper was at the wheel. Call 911. That's what we're all trained to do, isn't it? Far as I'm concerned, we blew it. And I say we because I'm part of that sheriff's office.

Young Denise Amber Lee never wanted to be known as anything but a loving mom and devoted wife. Oh my goodness. She was a 21-year-old truly happily married woman. She met her future husband Nate Lee in high school. He hung with the cool kids, the ball players. Denise was more the studious type, a bookworm and math ace.

When she finally overcame her shyness senior year and was bold enough to ask out the guy who'd caught her interest, they both learned that opposites really did attract. One of the main things about Denise was she was pretty quiet. She just wasn't a very outgoing person. She actually talked to me first, and I always thought that was the most ironic thing ever because, you know, as quiet as she was and people find out that she's the one that approached me. It's like being the girl who asks the guy to dance. It's like, man, I should have just known right there, you know, that she's the one.

Three weeks after their first date, the couple marked Valentine's Day together with a pledge of what was to come. It was kind of awkward because, you know, we had just met and, you know, Valentine's Day was already there and we both didn't know what, you know, what we should do. We were falling in love. I ended up getting her just a little, probably $40 ring with a heart on it. Denise never took that ring off. And not long after, she got another one when Nate asked her to marry him. Just everything about her was...

perfect and we hit it off right from the start and we ended up starting a beautiful family. Noah came along first, then Adam a couple of years later. Denise had her hands full raising children so she put off getting her college degree. Nate meanwhile was juggling three jobs to make ends meet. There was way more love in their young household than money. We were going through a

what most people would say some tough times. You know, we had two little kids and we were young. Money wasn't necessarily on our side. It didn't faze us. We were, we knew we were going to be fine and we knew we were

you know, gonna grow old together. They'd rented a house in North Port, Florida, a bedroom community 40 miles south of Sarasota. It was close to both their parents, but in a mostly rural setting that appealed to them. Denise's father, Rick Goff, a sheriff's detective, wasn't entirely comfortable with the feel of the subdivision, a little like a new construction ghost town after the sizzling housing market had sputtered. Were you worried about the house being out in the sticks?

Yes. As soon as myself and my mother saw it, we were like, "We're not really happy about this house out here." But it's brand new, three bedrooms, two bath house, real cheap rent, and back then that's what they could afford. The quiet, partly built community suited Nate and Denise just fine. A perfect safe haven, they thought, for their growing family. At least until the afternoon of January 17, 2008.

That day started off routinely. It was drizzling outside as Nate left for his job as an electric meter reader. Denise was home with the boys. They checked in with each other periodically on their cell phones. When do you think the last time was that you talked to her? It was 1109. I have the phone records. And it was only about a

five-minute conversation. We were just talking about, you know, what we normally talk about, and I remember asking her that morning to make sure you open the windows so we don't, you know, turn the air off, save some money, and she said she already had. Nate didn't get a chance to call again until he got off work at three that afternoon. The phone rang, but there was no answer, unlike Denise to be out. It took me about 25 minutes to get home from there, and I ended up calling eight times in that 25 minutes. You wondering?

I didn't start getting nervous until I turned on our street. As he was pulling into his driveway, he noticed right away the windows, the ones Denise said she'd opened, were now shut. Inside, he found his sons, six-month-old Adam and two-year-old Noah, lying together in a crib. Denise was nowhere to be found. Had you ever known her to leave the children alone? No, no.

So when did you start to freak? I started freaking about then. And then I looked at the windows. I noticed it was hot in the house. And I noticed the windows were pushed down, but they weren't shut and latched. They were just like pushed down, like somebody pushed them down in a hurry. Bad sign. Denise's cell phone and keys were lying on a chair. Wherever she'd gone, she'd left in a hurry. Nate called 911.

North Port Emergency. Yes, I'm at 7912 Latour Avenue. I just got home from work and my wife, I can't find her. My kids were in the house and I don't know where she is. I've looked every single place. That 911 call made at 3.29 p.m. would be the first of many made that day related to Denise's disappearance. They asked me if there was some money missing, this and that, and then he signed a force entry and

and everything looked normal. It's just the only thing that wasn't normal was the fact that obviously Denise wasn't there. The next obvious person to call, his father-in-law Rick, who happened to be a 25-year veteran of the Sheriff's Department in neighboring Charlotte County. Rick, it turned out, had also been trying to get a hold of Denise that day. He'd left a message inviting them all over to dinner. When he saw Nate's cell phone number pop up, he figured it was the kids calling back. I go, hey, you guys want to come over and eat?

Rick knew firsthand how law enforcement tends to look at spouses reported suddenly missing, skeptically.

He was intent that late afternoon on convincing the North Port police who were running the investigation that this missing person report was different and they needed to hit it immediately. I go, listen, if nothing else, I know my daughter. Can we, like, get my helicopter and my dogs out here right up close to different jurisdictions? I go, I can have them out here, no problem. I already called my people, my chief and stuff, and they're all anything I need. What are you allowing yourself to think here at this point? I knew she was, something happened to her back.

Detective Rick Goff knows a thing or two about finding people. His job at the time? Tracking down fugitives in criminal cases. But they didn't usually involve his daughter. This became a crisis in your law enforcement family, the people you worked with for 20 years. They came out of the woodworks to help. My chief, my sheriff, all of them came down. Just everybody.

When police got to the Lee residence, they started knocking on doors and got their first big tip of the day from a neighbor. I was by myself the whole time, so I kept thinking it could have been me. I don't know if people would have stopped here. Jennifer Eckert was staying with relatives in the house next to the Lees. She told police she'd seen a white male sitting in a dark green Camaro parked in Denise's driveway at around 2.30 p.m., just one hour before Nate had arrived home.

By 5 p.m., an hour and a half after Denise was reported missing, police had the description of a suspect and vehicle and issued a regional BOLO, Beyond the Lookout, alert.

But it was the next lead in the case, a stomach-churning 911 call that would confirm their worst fears. We just wanted to verify that it was her voice and made sure it was what we thought it was. And the first thing was her screaming. It was Denise Lee, his daughter. Rick was pleading for help from everyone he could think of, including the media. Howie Grace, a friend and photojournalist, remembered getting a call from Rick that evening. He was crying. And that struck me because I...

As long as I've known him, I've never really known him to show emotion, let alone to show emotion to that magnitude. I said, what's going on? He says, my daughter's been kidnapped.

On his way over to Northport to cover the story, the photographer saw firsthand what Rick meant about people coming out of the woodwork to help. Everyone from highway patrol to the marshal service was on the lookout for Denise. It started the moment I got off the interstate. They were searching. There were visually flashlights in the cars and stopping everybody or anybody who looked suspicious.

At 6.14 p.m., the Sarasota County Sheriff's Office received a bizarre 911 call from a cell phone from someone claiming to be Denise Lee, the missing person herself. How could that be? Nate was home with his father-in-law when they got word about the call. And Rick, I remember saying something like, if kids are playing jokes, he thought it was somebody just calling in to be funny. But that call was very real, and there was nothing funny at all about Denise's plight.

Somehow she'd managed to sneak her abductor's cell phone away from him while he drove. She dialed 911. That call from a terrified Denise has been sealed by the prosecutor's office as evidence. Only a handful of people have heard her voice. Among them, her father, Detective Rick Goff. We just wanted to verify that was her voice and made sure it was what we thought it was. And the first thing was her screaming. Does it get more awful than that to hear? Mm-hmm.

Your child out there and you can't do anything? Yeah. The first words is she's been kidnapped. Rick says that during the phone call, Denise managed to dupe her abductor into thinking she was having a conversation with him, begging him to take her home. But in fact, all the while, was passing on key information to the 911 call taker.

Information like the make of the vehicle she was in, a green Camaro, which confirmed the tip police got earlier that day, and the fact that her kidnapper was a stranger to her. She's making it seem like she's talking to him. You know, she's answering the 911 operator's questions by laying on the phone listening to it. Giving some sort of a description of the guy? Yeah, and her baby's at home alone and her address. But she's giving the exact address to the 911 operator, but she's making it sound like she's talking to him.

I mean, she was really smart. He never knew it until like seven minutes into the call. Then he finally figured his phone wasn't there and he searched and found it missing. According to police records, the kidnapper can be heard saying, where's the phone? With Denise replying, I don't know, before the call abruptly ends. Tell me what's going on with you at that moment.

I was 100% sure that they were going to get her cell phone. They can track her. They can figure this out. But it wasn't that simple. The kidnapper's phone was an inexpensive throwaway, not equipped with the kind of GPS tracking device police can usually lock onto to locate the whereabouts of a cell. The only thing police were able to get were pings from nearby cell phone towers. That meant she was somewhere in the area.

They were finding haystacks, not needles. But if they couldn't find where the phone was, they could at least find out who it belonged to. From the phone number, they were able to identify the owner, one Michael Lee King. Denise's family drew a total blank on that name. I've tried to...

look at this from every possible scenario and have answered every single question and dug as deep as I possibly could dig. And I have never, ever been in contact with this person, ever. And I know Denise had never been in contact with that person, ever. It's just scary to think that it was something that random somebody, he could have been following her for weeks, months. That awful 911 call from Denise Amber Lee had given the police a major lead.

But the authorities still did not know where their man and his green Camaro were. At 6.23 p.m., nine minutes after Denise's call, the 911 board lit up again. This one was from the suspect's own family. His cousin came over his house with a girl in the car and she was tied up. As you set your resolutions for 2025, consider how learning a new language can enrich your life.

Rosetta Stone has been a leader in language education for over three decades with millions of satisfied users worldwide. With courses in 25 languages, including Spanish, French, German, and more, you can choose a language to learn that unlocks new places and connections and experiences. Plus, the mobile app makes it easy to learn on the go, so you can conveniently fit in lessons on your own schedule.

Start the new year off with a resolution you can reach. Today, Dateline listeners can take advantage of Rosetta Stone's lifetime membership for 50% off. Visit rosettastone.com slash dateline. That's 50% off unlimited access to 25 language courses for the rest of your life at rosettastone.com slash dateline. Do it today. Make this new year a milestone in your child's education with IXL.

IXL uses advanced algorithms to personalize your child's learning experience, ensuring they receive the right support at the right time. IXL encourages your child to set specific goals, whether it's improving grades in a challenging subject or mastering foundational skills, all while helping them build confidence along the way. With subjects spanning from counting and ABCs to advanced high school topics like calculus and SAT prep,

One subscription covers all your children's educational needs and saves you time by providing organized resources all in one place. Make an impact on your child's learning with IXL. And Dateline listeners can get an exclusive 20% off an IXL membership when they sign up today at ixl.com slash Dateline. Again, that's ixl.com slash Dateline for an exclusive 20% off an IXL membership today.

High Five Casino lets you play your favorite slot in live table games like Blackjack with a chance to redeem for real cash prizes. High Five Casino has a giant selection of over 1,200 games, including hundreds of exclusive games only found on High Five Casino. It's always free to play and free coins are given out every four hours. Ready to have your own high five moment? Visit HighFiveCasino.com. That's high, the number five, casino.com. No purchase necessary, void or prohibited by law, must be 21 years or older. Terms and conditions apply.

January 17, 6:23 PM. Almost four hours since a green Camaro was spotted in the driveway of Denise Lee's home.

three hours since her husband Nate had reported her missing. Denise herself had just called 911 from her abductor's cell phone, pleading for help, when the Sarasota County authorities got their second 911 call from a witness. Go ahead, caller. Yes, what's the problem? Sabrina Muxlow, the daughter of the suspected kidnapper's cousin, called in with a disturbing story she'd just heard from her father.

Minutes before, Michael King had stopped by her dad's house in Northport with a girl tied up in his car. Sabrina told the operator her father wanted to remain anonymous, but she gave the police the street where he lived.

At that point, Denise had been just four miles from her home.

Investigators were now getting a better picture of their suspect, where he lived, who he was. And then, just as Sabrina hung up, police got yet another 911 call from a witness, the third that day. This one came from a driver, Jane Kowalski, traveling on US-41, which runs along Florida's west coast.

Her call, clocked in at 6.30 p.m., was made on a cell phone just beyond the Sarasota County line, so it was routed to a different 911 call center in Charlotte County.

What kind of vehicle was he in?

Jane Kowalski described what she thought was a child screaming and banging on the window in the car next to her. In the darkening light, she thought the Camaro was blue or black. Complete chaos.

just terrifying, screaming loud. I mean, I've never heard anything like that. So I looked over at him and I saw the man and I sort of gave him a look like what's going on in your car. - You made eye contact. - Oh, absolutely. Well, all of a sudden after that, a hand came up and started banging on the passenger window.

At the time, she knew nothing about the search underway for Denise Lee, but called into 911 because she thought she was witnessing a child abduction. The vehicle had a white male driver, and there was a child screaming in the car. During the call, the operator seemed to be getting it all down and realized the importance of what she was hearing. And banging on the window, like, okay.

But she also sounded distracted. And slow to respond. Okay.

In her 911 call, Jane Kowalski describes this kind of slow-motion standoff with a suspicious driver. She's in front, he's behind. They're only doing 35 miles an hour. The traffic is just piling up behind them. She wants him to pull out ahead of her so she'll be able to read his license plate. But then they come to Toledo Blade Boulevard, and he takes a quick left. Jane can't make the left turn. She goes straight. She's lost him.

Within 16 minutes, from 6.14 to 6.30 p.m., police had received three 911 calls related to the case. One from Denise, another placing her in Northport at the home of King's cousin, and a third from a witness driving alongside her on a main highway. And yet, the authorities, even with a helicopter above and patrol officers in three counties on the lookout, they could not locate that green Camaro and his screaming captain.

Maddeningly, police were just a step behind their suspect. At 6.42 p.m., they showed up at Michael King's home and realized he'd been there and gone. They found duct tape, we know, that had some long strands of hair on it. They found apparent signs that someone had been held there. More importantly, they found the house was empty. Meanwhile, back at the Sarasota call center, one more 911 call came in at 6.50 p.m.

It was the fourth call from a witness that day, and it was made from a payphone. 911, what's the location of your emergency? Okay, and how do you know this? I know.

The man on the phone tried to remain anonymous. The information he provided, a little disjointed. But he seemed to know something about what was going on in that green Camaro. And he was able to add a detail about the car. It had what auto enthusiasts call a bra on its front. Is he going to hurt the girl? I don't know. You saw them though? Yes. And where was she? In the car. In the car? Was she okay?

The mystery caller routine didn't work for long. Police were able to figure out pretty quickly that the caller was Harold Muxlow, King's cousin and the father of the young woman who called 911 earlier in the hour. When they went knocking on Harold's door, they got him to reveal more about that encounter in his driveway. The lawnmower broke down and it's stuck in a ditch and needs gas.

and a shovel. At about 6 p.m., the cousin said, Michael King had stopped off at his house to borrow a gas can, shovel, and flashlight.

After grabbing that stuff from his tool shed, Muxlow said he watched the woman who would turn out to be Denise struggle with King for about 30 seconds. At one point, she even got outside the car and yelled, call the cops, before King shoved her back inside. So I turned back around, started walking down there, and he said, oh, don't worry about it, and he took off.

King had told him not to worry about it, and Harold Muxlow sort of chalked it up to another one of Michael King's sort of crazy relationships, although it bothered him enough to call his daughter, but apparently not enough at the time to intervene. The car, the suspect, and Denise Lee were gone again, a missed opportunity that bitterly eats at Denise's father, Sergeant Rick Goff. I don't know how he did what he did, knowing he's got a young daughter himself. What if it was her in the car? He needs to think of that.

You know, could have been his daughter in that car. After Harold Muxlow's 911 call, the flurry of leads ended. For the next two and a half hours, nothing more was learned about Michael King's whereabouts. Until finally, at 9.16 p.m., when a trooper pulled over a 95 green Camaro with a black bra in front. King was behind the wheel, but Denise was nowhere to be found.

A state trooper pulled over the green Camaro about seven hours after it had first been sighted in Denise Lee's driveway. Michael King was picked up about four miles from the point where the concerned driver had reported seeing what she thought was a child screaming for help in the back.

When he stepped out of his car, King was soaking wet from the waist down. In his pocket, a cell phone with the battery removed. A muddy shovel was lying inside his car. Detective Rick Goff remembers getting the call that night around 9.30 that King had been pulled over. To him, this wasn't just any routine case. The victim was his daughter. I had hope. I was standing there listening to the radio. They're stopping a green Camaro in a master tag. I had a lot of hope.

But in what had become an all-too-familiar pattern that day, police were too late. Denise was nowhere to be found. King had his own explanation for what had happened that day. Hours after his arrest, he told a rambling account of his story to his cousin, Harold Muxlow, who the police had allowed into the interrogation room for a visit. They recorded the conversation on a surveillance camera. I'm not married. I told you that.

King said that both he and Denise had been victims of a kidnapping. King said he'd been blindfolded, so he couldn't tell for sure where the kidnapper had left Denise. He led them to an area not far from his home as a possible area where the abduction had taken place. But the areas King took police to turned up nothing. The police, unconvinced by King's story, charged him with kidnappings.

After all those 911 calls and their suspect finally in cuffs, Denise was still missing. We're hoping she's alive. We're hoping. For two days, scores of volunteers joined officers in searching for her. Until finally, a K-9 unit stumbled upon a shallow grave in a marshy field just half a mile from where King had been arrested. Denise had been shot in the head. Denise is thankful that all your efforts brought her home.

Denise's father and husband reached out to all those who had searched and prayed with them. But how much grief can anyone bear losing Denise like this? I'm going to miss her so much. I don't know how I'm going to go through the rest of my life without her. The horrific end to Denise Amber Lee's young life left a community in shock. The tragedy of it is huge. The senselessness of it is huge. And...

The fact that there's still no connection between King and the victim. How had it come to this? And who was this man accused of killing her? Over the next few days, the police would learn more about Michael King. He was a 36-year-old out-of-work plumber who had stopped showing up at his workplace three months before.

He'd first moved to Florida in 2002 following a bitter divorce in Michigan. On the morning of January 17th, just two hours before he was spotted in Denise Lee's driveway, he'd been firing off rounds at a local gun range, his signature on a sign-in sheet. But Michael King had no criminal history, just a few complaints filed by neighbors who suspected him of playing pranks.

Patty Paul, who owns a beauty salon in Venice, Florida, says King was a regular. She described him as a quiet, unassuming customer. Though she did tell the police about one disturbing incident, King had shown up at the salon with a girl he claimed to be 15 years old. I thought, okay, maybe it was a niece or maybe it was his daughter, and then they started to kiss at the desk.

which made us all pretty uncomfortable because she did look to be young. He told us he met her in Tennessee off the internet. Police interviews with other witnesses would reveal a pattern of disturbing behavior. Reports that King exposed himself to a woman while on the job, and even one allegation of rape. None of these incidents were reported to police at the time. Days after Denise Lee's disappearance, investigators were finally getting a handle on the man they had chased.

And then a bombshell of a question would stop them in their tracks and throw them back into the crucial hours of their initial search. I called them and said, you know, I'm the 911 caller who called in. Do you need any more information from me? And they didn't know who I was. A shocking revelation about one of those 911 calls that could have saved Denise's life if only it had been responded to.

Get charged up for the all-electric Acura ZDX, featuring your choice of complimentary charging packages, an impressive range, and a bangin' Olsen premium sound system. With a three-month trial subscription of SiriusXM, transform your ride into the most extensive and personalized audio experience on the road. Visit your local Acura dealer for electrifying offers on a 2024 Acura ZDX. Acura. Precision. Crafted. Performance.

Pandora makes it easy for you to find your favorite music. Discover new artists and genres by selecting any song or album and we'll make you a personalized station for free. Download on the Apple App Store or Google Play and enjoy the soundtrack to your life.

Parents, did you know that only 50% of U.S. adults are financially literate? Millions of people don't fully understand how to manage money, and it's up to you to not let your kids grow up into that statistic. With Greenlight's educational money app and parent-controlled debit card, you can teach them how to earn, save, and invest wisely.

The earlier they learn, the better prepared they'll be to manage their money and build a financially secure life. Give your kids the financial edge they need. Sign up for Greenlight today at greenlight.com slash podcast. That's greenlight.com slash podcast. The horrific story of Denise Lee, a 21-year-old mother abducted and killed by a stranger, gripped this community in West Florida.

The question everyone was quietly asking, how could it have ended so badly when there were so many chances to make it right? Four 911 calls from witnesses, including one from the victim herself and two from the accused killer's family, all placing Denise just a few miles from her home, an area swarming with law enforcement. There was even that one 911 call from a driver who'd watched the crime unfold in real time.

At the time, the driver, Jane Kowalski, thought it was a child screaming.

But when she saw Michael King's picture on the news the next day... Police say this man kidnapped her. She realized what she'd witnessed was the kidnapping of Denise Lee. I didn't know who she was, but I definitely recognized him. And I was like, oh my God, I can't believe it.

And I ended up calling the North Port Police Department and said, you know, I'm the 911 caller who called in. Do you need any more information from me? And they didn't know who I was. They just drew a blank on what 911 call? Exactly, because my 911 call didn't go to them. It went to the Charlotte County Sheriff's Office. Jane had just crossed over the Sarasota County line when she made that call. So it was routed to neighboring Charlotte County, where Denise's father, Rick, works as a sergeant.

But as it turned out, that call never did get forwarded to Northport police or anyone else looking for Denise because a dispatcher never sent it out. In fact, it took two more days of Jane calling back before investigators in Northport were able to track down her 911 call. It was a firestorm about the Kowalski 911 call, huh? Exactly, because I basically...

My understanding was the last person to basically see her alive, even if it was just her hand, and, you know, had the location of where she was. And if someone would have responded to that call, I mean, the outcome could be different. In an internal investigation, the Charlotte County Sheriff's Office found that the operator had made the connection between the 911 call and the search for Denise Lee.

The operator's job was to give the information to police dispatchers, the ones talking to deputies on their radios out in the field. But instead of entering the tip into a computer database during the call, the operator shouted it out across the aisle. And the dispatchers who said they heard her never actually sent the tip out. In the chaos that night, they simply forgot.

One of the dispatchers thought that her radio wasn't working. She was wrong. The radio was in fact working. And in some cases, people had assumed that the information went out by other people helping. The ball was basically dropped all around.

John Davenport, then sheriff of Charlotte County, suddenly found himself confronting attacks on his department's competence. The assumption is that Charlotte County screwed up and could have saved this girl's life. That's what everybody's thinking. And I'm telling you that until the facts come out here, that's the wrong assumption to make. It didn't help the sheriff's case that at the time the 911 call came in, there were deputies from his office stationed on the very road Jane Kowalski was driving along.

One deputy even said in a sworn statement that he was parked on the side of Toledo Blade Boulevard at 635 that night, the very road King had turned onto when Kowalski lost him. Denise and her captor may have driven right past the deputy. I swear every time I hear the story, it seems like there's another cop car that was in the vicinity. I've heard one, I've heard two, I've heard five. So they're blasting past units that could have stopped it right then and there. Yeah, there's not a doubt in my mind Denise would still be here.

Not a doubt in my mind. Davenport took issue with all the coulda, woulda, shouldas that have swirled around his department's handling of that 911 call. After all, he said, deputies were already on the lookout for a green Camaro that day, with or without Jane Kowalski's tip. Was it a missed opportunity? Certainly it was. Would it have changed the outcome? We'll never know. I don't think it would have because we had officers in that area looking for the green Camaro. They didn't find it.

If his department could be accused of anything the sheriff said, it would be for trying too hard that night. Because it was one of our own and we knew it and all the resources were being sent, it was chaos. It was stressful. And in the course of trying to do too much, frankly, I think they missed the call. After his internal investigation, Sheriff Davenport ordered remedial training for four of the call center workers and a few-day suspension for the two dispatchers involved.

For Denise's husband, the punishments amounted to little more than a slap on the wrist. For Denise's father, a longtime veteran of the sheriff's office, the knowledge of that fumbled 911 call cut extraordinarily deep. She was beating on the window so hard and screaming, trying to get help, which is a smart thing to do, because by that time she knows she probably wasn't coming back. For a long time, we blew it. I say we because I'm part of that sheriff's office. The family's shock soon turned to anger.

Denise had done everything she could to save herself that day, but had the police. And then more details emerged about just how hard Denise had fought for her life. It wasn't just the 911 call she'd managed to leave behind. Clues of her awful ordeal had been planted in that now infamous Green Camaro. On January 23rd, six days after Denise Amber Lee had been kidnapped from her home and brutally murdered, a funeral was held, the biggest the town had ever seen.

She's my baby girl and I'm going to miss her. I don't know how we're going to get on without her. Hundreds of police officers came out to support the daughter of one of their own. A 30-mile funeral procession. There was people who put rose petals in the road. All the fire trucks were backed out of the fire station when the lights going. Elementary schools are out there standing there watching her go by. The people working on Side Road was saluting the hearse.

Amidst the family's grief, the questions of Denise's ordeal that day still haunted them. Questions like, why did Michael King choose Denise in the first place? How could he have gotten her into his car? He has a 95 green Camaro and I have a 95 green Dodge Avenger. Anybody that knows cars knows that those cars look very similar. So, you know, he could have pulled in the driveway and she might have thought it was me and who knows what happened then. And there was the question of those windows. Why had they been shut?

Nate speculates it was one of Denise's final acts of motherhood, saving her children from a monster.

He could have shut the windows because he didn't want to hear her screaming, people would hear her screaming, or she shut them. So the kids couldn't wander off. Yeah, that would have been the first thing out of her mouth was, let me just make sure my kids are okay and make sure they don't get out. The day of Denise's funeral, the police also got a lab report showing a match between King's DNA and DNA found on the wife and mother's body. In addition to kidnapping and murder, Michael King would also be charged with rape.

King pleaded not guilty to all those charges. And there was more evidence in the backseat of that Camaro. Clues that the murder detector's daughter may have intentionally left behind. Strands of her sandy brown hair, torn out by the roots and stuck under the seat. She knew they needed the root ball of the hair. You know, she used to love Law & Order and she watched all those shows all the time. Also in the backseat of that car, they found the heart-shaped ring she always wore.

the one Nate had bought for her on their first Valentine's Day. The ring didn't necessarily come off very easily, so it's not like it just fell off. I know she placed it there, and it's the only ring I know she would have been 100% I would have been able to identify because that ring, it was the most sentimental thing I've ever, you know, it was just... It was as though she was telling investigators, it was me, I was here. What does that tell us about her? Just to think that

Denise seemed to have done everything she could to save herself. But as Nate believes, the Charlotte County Sheriff's Office failed her.

After the revelation of a missed 911 call, the county sheriff, John Davenport, was standing firm behind his decision not to fire his call center workers. Those people, there's no punishment I could ever give them that they're not already facing themselves and living with themselves over all of this. They feel terrible about this. Terrible.

But if they choke under pressure, maybe they're not the right people. I have total confidence in the people that have been involved in this. I truly do. And they've been under pressure many times before, but they didn't make the mistake. They did this time. We all have. For Nate, that answer simply wouldn't cut it. If you have heard Ms. Kowalski's call, you heard severe incompetence. That is unacceptable. Do you think they're complicit in your wife's murder?

I mean, I hate to say that the sheriff's office is responsible for my wife's death because, you know, they didn't pull the trigger, but they could have stopped him. In 2009, Michael King was found guilty of kidnapping, rape, and murder. He was sentenced to death and now sits on death row.

That same year, Nate filed a lawsuit against the Charlotte County Sheriff's Office claiming negligence. The Sheriff's Office denied the allegations. The party settled in 2012 for a reported $1.25 million. Nate also founded the Denise Amber Lee Foundation and travels the country educating 911 dispatchers and encouraging the passage of legislation that would regulate and mandate training.

His father-in-law, Rick Goff, took up a cause of his own. He helped pass the Denise Amber Lee Act, a Florida law that standardizes training for all call center workers. And like I said, Denise had confidence in the system because that's why she dialed 911. And she's trying to get her life saved. And then Jane Kowalski, she had confidence in 911 that night. She tried to get Denise saved, and that didn't happen.

So, I don't know, that's all. We just want to instill confidence back in the system. Despite the failings of the Sheriff's Department he's devoted his career to, Rick Goff still works there. He's even been joined by his son, who is a detective, like his father. It was tough, you know, the first couple days going back. People ask me every day, "How you doing? How you doing?" To me, there's no good day because she's not here. Some days are worse than others. Some days are alright, but there's no good days because she's not here.

Denise had done so many things right that day, leaving behind her own clues, secretly calling 911, screaming for help. But in the end, none of it was enough to save her and bring her back to her family. Gotcha. Nate, the boys, how are they doing? It's very unfortunate that they're not going to really have gotten to know her. Okay, okay.

But they've got part of Denise in them. Noah, you ready? Whoa! That's the most comforting thing I can think about. Oh my goodness.

Hey, this is Jeff Lewis from Radio Andy. Live and uncensored, catch me talking with my friends about my latest obsessions, relationship issues, and bodily ailments. With that kind of drama that seems to follow me, you never know what's going to happen. You can listen to Jeff Lewis Live at home or anywhere you are. Download the SiriusXM app for over 425 channels of ad-free music, sports, entertainment, and more. Subscribe now and get three months free. Offer details apply.