We're sunsetting PodQuest on 2025-07-28. Thank you for your support!
Export Podcast Subscriptions
People
G
Gina Bianchini
Topics
Gina Bianchini 认为,社区是未来几年理想的商业模式,因为社区成员会自然而然地指引你前进的方向。她强调社区的包容性,鼓励尝试和犯错。她建议不要让社区完全决定一切,而是要建立一个框架,让成员在框架内互动,并根据成员的反馈不断调整和迭代。她以 Mighty Networks 的发展为例,说明如何通过倾听成员的需求,不断改进产品和服务,最终获得意想不到的成功。她鼓励大家积极尝试,从社区成员的反馈中学习,并共同创造价值。她认为,这种与社区成员共同成长的模式,既有趣又充满活力,最终能找到最大的价值点,并与成员一起获得成功。 Gina Bianchini 通过自身经验和 Mighty Networks 的发展历程,详细阐述了如何利用社区成员的反馈来迭代发展业务。她强调了社区的包容性,允许尝试和犯错,并指出建立框架的重要性,这有助于成员之间建立联系和互动。她还分享了 Mighty Networks 如何根据成员需求,逐步开发和完善在线课程功能的案例,说明了持续迭代的重要性。最后,她鼓励大家积极尝试,并相信通过与社区成员共同努力,最终能够实现业务的成功。

Deep Dive

Key Insights

Why are communities forgiving and a good place to try new things?

Communities are forgiving because members are supportive and understanding, making it a safe space to experiment and learn from mistakes.

What is the role of the community host in guiding the direction of the community?

The host should create a framework for the community but allow it to evolve based on member feedback, ensuring the community stays dynamic and relevant.

How does the concept of workshopping apply to community management?

Workshopping involves continuously gathering feedback, testing new ideas, and iterating based on what works best, ensuring the community remains aligned with member needs.

Why is it important for community hosts not to let the community decide everything?

Members often feel uncomfortable when there's no clear direction, preferring a host who provides structure and guidance while still being open to feedback.

How can a community evolve into a successful business model?

By leveraging member feedback to create value through courses, memberships, events, and other monetizable offerings, a community can grow into a profitable business.

What is the significance of the 'workshopping loop' in community development?

The workshopping loop allows hosts to continuously refine and improve the community based on real-time feedback, ensuring it remains vibrant and member-focused.

How did Mighty Networks evolve its platform based on community feedback?

Initially, Mighty Networks integrated external course platforms but later built native courses into their network after members expressed a strong preference for it.

What advice does Gina give for deciding the next move in community development?

Focus on one next move at a time, using member feedback to guide decisions, rather than trying to plan everything in advance.

Why is it beneficial for a community to evolve based on member needs?

Evolving based on member needs ensures the community remains relevant, valuable, and engaging, which can lead to higher member retention and satisfaction.

What is the 'high class problem' Gina refers to in community management?

The 'high class problem' is the challenge of evolving a community when members start wanting more, which is a sign of success and growth.

Chapters
This chapter explores the idea of community as a business model, focusing on its adaptability and the ability to organically discover growth opportunities based on community needs and desires. The speaker emphasizes the power of observing what community members want and using that to guide business development.
  • Communities are forgiving environments for experimentation.
  • Community members reveal paths for future growth.
  • Community-driven development is a key aspect of People Magic.

Shownotes Transcript

Translations:
中文

I truly believe a community in this moment, in the next five years is the perfect business because what your community is doing by the very nature of being a community powered by People Magic is that they are showing you the path forward for where they want to go next.

So what's actually really cool is number one, communities are really forgiving. They're a phenomenal place to try things and to get things wrong.

Hi, I'm Gina Bianchini, and this is People Magic, where I am going to show you the absolute easiest way to create a $1 million community. Hey, Gina, I created my community almost a year ago. Yay. The connections people are making are really, really wonderful. In fact, my community is kind of evolving into something I wasn't really expecting. For example, my members are kind of transitioning out of work

what I had originally set out to do totally understandable. I just, I'm kind of an uncharted waters territory as far as what I do with them next. Well, so first of all, congratulations. This is what is known in the world of communities, in the world of people magic, a high class problem.

So what I'm hearing you say is, I went through People Magic Profit. I've used the nine steps. It's working. And now I'm starting to see my members wanting more. I'm starting to see all of these ideas and opportunities for where I can take my community and

And I don't know the best way to think about how to get there. So here's the beautiful thing. The whole concept of workshopping, this opportunity to come in and see what's working,

What are we learning? What are people interested in doing? It is there for these exact moments. So that work shopping loop is there for these moments. What also makes me really happy to hear from what you're describing is that it is a great example of where I truly believe a community can

in this moment, in the next five years is the perfect business. Because what your community is doing by the very nature of being a community powered by People Magic is that they are showing you the path forward for where they want to go next.

So what's actually really cool is, number one, communities are really forgiving. They're a phenomenal place to try things and to get things wrong. Because, you know, my favorite is recently I was in a live stream and I was having technical difficulty with like my screen and my camera and my microphone and everything. And people were so supportive, right?

I think I had one person basically say, why are we spending all this time on Gina's AV equipment? Which I appreciated. It was a fair point. But communities are forgiving, which means that not only can you listen for and get inspired by what your members are hungry to go do next, hungry to get from you, but you can also take and apply it

in the ways that are going to work for you. So for example, one of the things that I see that is the anti-pattern, the way not to do this is I'm going to let the community decide everything. It's a little bit like, you know, when you go out to dinner with a group of friends, but you don't know where you're going to go yet. And everybody's like, I don't care. I'll do whatever. It's like at a certain point, that's not helpful.

So you don't want to be the kind of host who's like, I don't know, what do you guys want to do? Like, that sounds great. Like, sure, whatever. Uh,

I'm going to let you guys decide. People get very uncomfortable with that in a community. They want to have someone who is creating the framework for them to build relationships with each other. Now, again, that framework can evolve over time. It can also stay perfectly the same. Either one can work. The key thing is that you are creating that workshopping loop. You are listening to

you are adjusting, you are finding those light bulb moments, you're thinking about it because it's fun. It's fun and energizing to see what people want out of not just a community that you're creating, but a business that you're creating. Because it turns out people tend to know what they want to go pay for next.

what value they want created next. So I'll just give you my own example of this, which is when we first started Mighty Networks, we had no idea that online courses were ever going to be a part of our platform.

And they weren't for the first year. And what happened was, as we put out just the earliest, earliest version of what has evolved into people magic, this ability to take and have automation and AI and advanced software to make connections between people that are the most valuable to them and evolve those relationships so more and more people are getting value from

from more people in that community, in that network. What we found was that we were attracting

course creators, and we were attracting people who were stuck with content businesses that wanted to evolve those content businesses into both a content and community business, a people magic business, so that people were connecting with each other to go and consume or apply those frameworks or apply those courses. So the

The first thing we did, we were like, okay, cool. Well, why don't we, you know, make it really seamless to integrate or connect online course platforms that exist out there? And so we did that first. And our hosts, as we call them at Mighty Networks, were like, that's great, Gina. But no, we want actually courses built in natively.

It's, they were, they were, they were great. They were like, it's not that hard. Just go build it. So we were like, okay, that's actually really interesting. So we built the first version of courses into a Mighty Network and we saw it take off.

And we also saw all the places where there were opportunities for it to get better and iterate and iterate. We're now on our sixth version of courses within a Mighty Network. And the ways that you get to them and the different things that you can use them for has evolved as well because we've continued to have these kinds of workshopping loops where

with the people we're co-creating with, with some of the best creators in the world, as well as folks that are just getting started. So I think that just this opportunity to stay open to where and how you can try things next, this is a high class problem. This is something to embrace and celebrate. And because a community is so forgiving, right?

you can try new things. You can try new things and then you just keep learning from them. You keep workshopping. It's really that easy. And where you might end up, maybe it's not where you thought you would end up. But if you're open to it, it might be where the most value is, where people that you couldn't imagine meeting

serving and knowing and learning from and being energized by where they and you ultimately end up together. And that's one of the really magical pieces of this kind of business, creating a community with PeopleMagic and monetizing it.

through multiple different means from courses to memberships to challenges to events to other things you can build as well from merchandise to coaching and everything in between. There are so many tools that you have in this People Magic toolbox to be able to experiment and explore and create together. It's exciting. And all you have to do is pick one thing to try next.

Just the one thing that is the next move, just the next move. You don't have to overthink it. You don't have to think about everything. You don't have to have everything worked out in advance. Just what is that next move? And that is why this is such an incredible kind of business to build. I'm Gina Bianchini. Thanks for tuning in. This is People Magic.

Thank you for being a part of PeopleMagic. If you want more of a deep dive into how to build a $1 million community so valuable that people will pay for it, we have a website. The link is in the show notes. And if you've got your own burning question about building a business fueled by this thing we call PeopleMagic,

I want to answer it. So there is another link in the show notes to record a question. Cannot wait to hear from you. So thank you. And thank you for being a part of People Magic. And I really look forward to your questions.