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cover of episode Staying Competitive by Adopting AI to Optimize Efficiency

Staying Competitive by Adopting AI to Optimize Efficiency

2025/2/28
logo of podcast The Home Service Expert Podcast

The Home Service Expert Podcast
AI Chapters Transcript
Chapters
This chapter explores how leveraging AI, specifically through platforms like Lace AI, provides a significant competitive advantage for smaller home service companies, enabling them to overcome challenges and improve efficiency.
  • AI offers a significant competitive advantage for small companies.
  • Technology can shortcut the process of becoming sophisticated.
  • Small companies can catch up to larger ones by embracing technology.

Shownotes Transcript

Boris Valkov is the Co-Founder & CEO at Lace, and a technology leader with expertise in artificial intelligence and machine learning. With a background in engineering leadership at top tech companies, he is dedicated to bringing AI-driven solutions to the home service industry. His work focuses on optimizing call center operations, improving booking rates, and helping businesses unlock new growth opportunities through data-driven decision-making. In this episode, we talked about common call center challenges, automation, marketing ROI…