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cover of episode Introducing Experts of Experience

Introducing Experts of Experience

2023/10/25
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Experts of Experience
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Lauren Wood
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Lauren Wood: 本播客旨在探讨如何提升客户体验，并强调客户并非总是正确的这一事实。节目将采访行业专家，分享他们如何利用AI等技术来塑造客户体验，将客户转化为忠实拥护者，最终实现业务成果。从每个客户的旅程中学习，不断改进，创造让客户难忘的积极体验至关重要。有效利用AI的关键在于数据，Salesforce的数据云可以帮助客户连接、整合和协调来自任何产品和系统的数据，从而更好地利用AI技术。

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Shownotes Transcript

This is Experts of Experience, your new go-to podcast to learn about customer experience, customer success, and the technology that powers some of the biggest and best businesses in the world. Hosted by Lauren Wood and featuring some of the smartest business minds of the day, Experts of Experience will be your one-stop-shop for ideas, innovation, and inspiration to level up your CX.

 

Episodes drop every Wednesday. Subscribe now!

 

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Imagine running your business with a trusted advisor who has your success top of mind. That’s what it’s like when you have a Salesforce Success Plan. With the right plan, Salesforce is with you through every stage of your journey — from onboarding, to realizing business outcomes, to driving efficient growth. Learn more about what’s possible on the Salesforce success plan website.)