Andrew Bolton started TechRescue after growing tired of being his grandmother's tech support. He realized there was no 24/7 service tailored to seniors' needs, offering personalized, patient-centered solutions without chatbots or complex systems.
Over 73% of seniors over the age of 65 have trouble setting up their devices, according to an analysis report conducted by TechRescue.
Smart devices, such as smart TVs, microwaves, and ovens, often connect to Bluetooth and home internet, creating a complex system that seniors find difficult to navigate. This generation did not grow up with modern technology, making it harder for them to adapt.
TechRescue provides 24/7 remote tech support for $30 a month or $250 annually. Their team solves issues directly without tutorials or YouTube links, ensuring seniors can use their devices seamlessly.
TechRescue helped a 75-year-old Vietnam veteran in Wisconsin reconnect with loved ones through technology. His granddaughter subscribed to the service after seeing a TikTok ad, and the team has been supporting him for four months.
A common misconception is that seniors don’t like technology. In reality, affluent seniors aged 55 to 75 are the highest demographic in purchasing power and technology consumption, including virtual reality sets.
The simplest support TechRescue offers is password resets, while the most complicated involves locating mislabeled or unlabeled files based on unclear client requests.
Andrew Bolton’s mantra is, "Don’t let technology be the reason you visit mom. Call Tech Rescue. You handle life. We’ll handle the tech."
In this episode, guest host Vanessa Antonio sits down with Andrew Bolton, CEO of TechRescue), a visionary company providing 24/7 tech support tailored to simplify technology for seniors and enhance their quality of life. Andrew shares how his love for his grandmother inspired the creation of TechRescue, addressing the growing generational tech divide with personalized, patient-centered solutions.
The conversation explores the unique challenges seniors face with smart technology, the impact of TechRescue’s affordable subscription model, and success stories that highlight the company’s role in fostering connectivity and independence for seniors and their families.
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