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cover of episode 111. Best Of: How to Spark Creativity in Your Communication

111. Best Of: How to Spark Creativity in Your Communication

2023/10/16
logo of podcast Think Fast, Talk Smart: Communication Techniques

Think Fast, Talk Smart: Communication Techniques
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Matt Abrahams
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Tina Seelig
Topics
Matt Abrahams: 提问的本质会影响答案的范围，这改变了他看待问题和解决问题的方式。高压沟通情境下，激发创造力能够帮助克服沟通障碍。故事骨架强调沟通结构，并能激发创造力，使故事与听众需求相关。避免以陈词滥调的方式开始演讲或会议，应该以引人入胜的方式开头。线上沟通也有一些优势，例如协作式白板的使用。将问题视为机会，是创业者重要的思维模式。 Tina Seelig: 故事讲述是有效的沟通方式，能使听众更投入。故事讲述技巧在沟通中至关重要，能提升沟通效果。“故事骨架”是一种简单的讲故事结构，能帮助人们更有效地讲述故事。故事开头需要一个吸引人的“钩子”，例如一个令人惊讶的事实、有趣的事情或一个发人深省的问题。以“想象一个……”开头自我介绍，能更好地激发参与感和热情。激发沟通的关键在于提问，通过提问来了解需求。提问的类型会影响答案的范围和方向。通过提问“为什么需要一个手提箱”而非“如何设计一个手提箱”，能激发更具创新性的解决方案。线上教学需要精心设计，包括设置氛围、变换活动以及扮演制作人的角色。创业过程中失败是正常的，应保持韧性。声誉在创业中至关重要，要维护自身的价值观。将问题视为机会，是创业者重要的思维模式。演讲中，开头和结尾非常重要。成功的沟通需要站直、放慢速度和讲故事。 Matt Abrahams: 在高风险沟通中，如何激发创造力并开始沟通？如何通过提问来更好地理解需求？线上教学中如何设置氛围、变换活动以及扮演制作人的角色？如何利用线上环境的优势？ Tina Seelig: 如何通过讲故事来有效沟通？如何使用故事骨架？如何设计一个引人入胜的开场？如何通过提问来激发创新？如何看待沟通中的失败？如何维护个人声誉？如何将问题转化为机会？如何进行成功的演讲？

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Tina Seelig discusses the importance of questioning and curiosity in sparking creativity in communication, emphasizing the need to question the questions we ask to unlock innovative solutions.

Shownotes Transcript

“Sparking communication starts with asking why or what or how.”

On this episode of Think Fast, Talk Smart, Tina Seelig), the Professor of the Practice at Stanford’s department of management science and engineering and the executive director of the Knight-Hennessy Scholars) program, chats with host and lecturer Matt Abrahams about the importance of asking questions about everything we do.

“Having a mindset of curiosity opens the door to great communication,” Seelig says. “The more questions you ask, the more you learn, the more engaged you will be with others.”

Think Fast, Talk Smart) is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication skills.

For a full transcript of this episode, visit our website.)

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