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cover of episode 117. Say It, See It: How to Connect Through Conversation

117. Say It, See It: How to Connect Through Conversation

2023/11/28
logo of podcast Think Fast, Talk Smart: Communication Techniques

Think Fast, Talk Smart: Communication Techniques
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Shane O'Mara
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Shane O'Mara: 在商业决策中，人们往往会过度关注积极方面而忽略潜在风险。为了避免这一认知偏差，建议进行‘事前验尸’，即预想决策失败的后果，从而在决策前识别潜在问题。 此外，成功的沟通在于创造共享现实。这不仅需要轮流发言，更重要的是参与者大脑中语言、记忆和想象力的融合，以及对彼此心理状态的预测（心理化）。优秀的沟通者善于引导人们进行‘心理时间旅行’，将过去、现在和未来联系起来，从而增强沟通效果。 八卦并非总是负面的，它在社会交往中扮演着重要的角色，可以帮助人们交换信息、建立联系并规范行为。在获取信息时，关键在于建立融洽的关系，进行积极的倾听，并提出具体、简短的问题。 Matt Abrahams: 与Shane O'Mara的对话中，我学习到了许多关于有效沟通的技巧和方法，包括如何避免认知偏差，如何通过倾听和引导创造共享现实，以及如何巧妙地运用八卦来获取信息。同时，我也对人类大脑在沟通中的作用有了更深入的了解，特别是记忆系统和沟通系统之间的融合如何带来丰富的交流和共享现实。

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Shane O'Mara discusses the use of cognitive biases, specifically the pre-mortem technique, to anticipate potential downsides of business decisions and avoid catastrophic outcomes.

Shownotes Transcript

Communication is about so much more than sharing words. As neuroscientist Shane O’Mara explains, communication is about sharing reality.

According to O’Mara, “A conversation is where we create a shared reality together.” As a professor of experimental brain research at Trinity College Dublin, his research has focused on how human brains sync up through communication. “The essence is that we are creating a shared reality where we come to share the same states of emotion, the same states of memory, and we come to think about the future together in a new way.”

On this episode of Think Fast, Talk Smart, O’Mara joins host Matt Abrahams to discuss how language, memory, and imagination play into communication, and how we can use active listening, turn-taking, and mentalizing to create a shared reality together.

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