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cover of episode 28. Building Strong Relationships: How to Effectively Communicate in Your Professional and Personal Life

28. Building Strong Relationships: How to Effectively Communicate in Your Professional and Personal Life

2021/2/18
logo of podcast Think Fast, Talk Smart: Communication Techniques

Think Fast, Talk Smart: Communication Techniques
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People
C
Carol Robin
D
David Bradford
Topics
Carol Robin：卓越的关系建立在双方坦诚、脆弱、互相了解、有效处理冲突和共同成长的基础上。这需要同时关注自身感受和对方感受，并根据这些感受调整互动方式；也需要勇于展现自我，不断更新对自身有效性的认知，并把每一次互动都视为学习机会。分享感受是建立关系最有效的方式，但需要循序渐进，降低风险。人们抗拒给予或接受反馈，是因为以往的负面经验，有效的反馈应该具体、行为导向，并包含反馈者对被反馈者行为的反应。在虚拟沟通时代，更要注重建立联系，而非仅仅是信息传递。有效的沟通取决于沟通对象和目的，不能一概而论。 David Bradford：在建立关系中，拥有自主选择权至关重要，因为它能让人更有力量，并促进自我反思和学习。坦诚沟通存在风险，但可以通过循序渐进的方式降低风险，例如采用“15%规则”。反馈是礼物，因为它帮助双方了解彼此行为的影响，从而改进互动。即使反馈方式不好，也可以通过好奇和询问的方式来改善互动。成功的沟通需要考虑关系的现状，以建立关系为目的，并建立稳固的关系基础后才能进行更深入的沟通。

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Chapters
Carol and David define exceptional relationships as those where both parties can be vulnerable, honest, and trust each other, while also being committed to each other's growth and development.

Shownotes Transcript

Recognizing the importance of forging connections with others — and learning how to build those bonds in real time — is the focus of a course that’s been the most popular elective at Stanford GSB for decades: Interpersonal Dynamics. The iconic course has taught thousands of students and professionals what it means to have exceptional relationships and how to interact with others in a way that contributes to deeper, stronger connections.

In this episode of Think Fast, Talk Smart, lecturer and podcast host Matt Abrahams) sits down with David Bradford) and Carole Robin, lecturer and former lecturer of iconic Stanford GSB class Interpersonal Dynamics to discuss their new book, Connect: Building Exceptional Relationships with Family, Friends, and Colleagues). Both lecturers in leadership, Bradford and Robin outline what they’ve been teaching in the classroom for a broader audience.

Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication.

 

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