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cover of episode 61. Courage, Ambiguity, Belonging and Data: How to Design Your Communication for Success

61. Courage, Ambiguity, Belonging and Data: How to Design Your Communication for Success

2022/6/21
logo of podcast Think Fast, Talk Smart: Communication Techniques

Think Fast, Talk Smart: Communication Techniques
AI Deep Dive AI Chapters Transcript
People
A
Andrea Small
A
Ashish Goel
C
Carissa Carter
S
Susie Wise
Topics
Ashish Goel：勇气包含四个阶段：恐惧、价值观、行动和改变。通过识别自身在哪个阶段受阻，可以制定行动计划，提升勇气。在进行具有挑战性的沟通时，应将对话视为学习型对话，而非单向的批评或冲突，从而减少恐惧感。 Susie Wise：归属感是基本的人类需求，领导者应通过创造情境（关注、观察和塑造）来促进归属感。有效的沟通是培养归属感的重要手段，通过分享故事和展现真实自我来促进归属感。 Andrea Small：清晰的沟通并非总是必要的，尤其是在鼓励创造力和进展时，留白和空间可以促进创造力。清晰和模糊之间存在张力，模糊性允许创造力存在，清晰性则确保沟通的有效性。在沟通中需要在清晰和模糊之间取得平衡。 Carissa Carter：有效的视觉数据呈现需要考虑目标受众及其信息接收方式和情境。有效的沟通需要明确目标，并根据目标选择信息、数据和呈现方式。在解释之前进行探索，可以使用多种方法，例如使用连续统一体来帮助发现故事和数据之间的联系。识别试图说服或误导的视觉数据，要注意数据是否站得住脚，以及数据的边界是否清晰。

Deep Dive

Chapters
Ashish Goel discusses the four components of courage: fear, values, action, and change, and how understanding these can help diagnose and rectify issues in courageous communication.

Shownotes Transcript

All communication comes from a place of creativity and creativity is rooted in design. In this episode of Think Fast, Talk Smart), strategic communications lecturer and podcast host Matt Abrahams) interviews four authors from the Stanford d.school. Each conversation challenges convention in how we approach our communication, be it visual, body language, or speech. 

Listen to this episode to hear more from Ashish Goel, author of Drawing on Courage; Susie Wise, author of Design for Belonging; Carissa Carter, author of The Secret Language of Maps; and Andrea Small, co author of Navigating Ambiguity.

Show Notes

L)earn more) about the d.school, the four authors, and the four guide books.

Think Fast, Talk Smart Website and Transcripts)

Think Fast, Talk Smart LinkedIn Community)

Matt Abrahams LinkedIn)

Interpersonal Dynamics), Stanford Graduate School of Business

Think Fast, Talk Smart with Sarah Stein Greenberg)*: *"Ideas & Empathy: How to Design and Communicate with Others in Mind"

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