cover of episode Shopping in the Social Media Age | 4

Shopping in the Social Media Age | 4

2024/12/26
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Business Wars

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People
J
Jordan Holman
专注于报道美国企业界的工作模式、管理和多样性变化的商业记者。
K
Kitty Guo
主持人
专注于电动车和能源领域的播客主持人和内容创作者。
Topics
David: 本期节目探讨了2024年假日购物季的消费趋势,特别是社交媒体,特别是TikTok对购物行为的影响。节目嘉宾分析了消费者行为的变化,以及商家如何应对这些变化。 Jordyn Holman: 2024年假日购物季的消费支出预计在9980亿美元左右,与疫情前相比趋于正常化。销售额增长预计在2.5%到3.5%之间。商家为了达到预期销售额,比以往任何时候都更早地开始了假日促销活动。 Kitty Guo: 社交媒体,特别是Instagram和Reddit的“Buy It For Life”板块,是寻找独特商品的重要渠道。消费者越来越能够识别出网红营销的套路,更倾向于相信那些有良好口碑和鉴赏能力的“策展人”的推荐。TikTok Shop使得直接在平台上购买商品变得非常便捷,容易导致冲动消费。 David: 沃尔玛的假日销售额高于预期,而塔吉特的销售额却低于预期,这与两家公司不同的产品结构和消费者群体有关。沃尔玛不仅吸引了预算有限的消费者,也吸引了高收入消费者,这与其改进的送货速度、升级的时尚产品以及更丰富的产品选择有关。 Jordyn Holman: “安静奢华”是一种低调优雅的风格,注重永恒和高品质,而非炫耀和奢华。2024年,消费者的购买行为呈现两极分化:一部分人继续购买奢侈品,另一部分人则转向更便宜的商品。“安静奢华”的定义也因此变得模糊。 Kitty Guo: 个性化定制,例如刻字和包饰,是当前流行的送礼趋势。假日购物季的促销活动会越来越提前,甚至可能扩展到整个月份。 David: 送礼应该选择有趣、轻松和令人愉悦的物品,避免送一些枯燥的日常用品。送礼的关键在于关注对方平时的喜好,选择能够表达你对对方了解的礼物。

Deep Dive

Key Insights

How much holiday spending did the National Retail Federation project for the 2024 season?

The National Retail Federation projected $998 billion in holiday spending for the 2024 season, which runs from November 1st through December 31st.

What role did TikTok play in influencing holiday shopping trends in 2024?

TikTok significantly influenced holiday shopping trends by elevating certain brands and products through peer-to-peer marketing. The platform allowed users to see products in action, making it easier to purchase directly through TikTok Shop, which facilitated impulse buys.

Why did Target struggle during the 2024 holiday season compared to Walmart?

Target struggled because it relies more on discretionary spending, such as candles and pillows, while Walmart benefits from a larger grocery business. Consumers cut back on non-essential items, leading to weaker sales for Target.

What is 'quiet luxury,' and how did it influence holiday shopping in 2024?

Quiet luxury refers to an understated, elegant style focused on timelessness and high quality rather than flashy logos. Brands like The Row and Bottega Veneta exemplify this trend. In 2024, it influenced shopping as consumers sought refined, long-lasting items over ostentatious displays of wealth.

How did Walmart attract higher-income shoppers during the 2024 holiday season?

Walmart attracted higher-income shoppers by improving delivery times, upgrading its fashion offerings, and adding more premium products like vegan options. These changes made Walmart appealing beyond just low prices, helping it retain shoppers earning over $100K.

What are some key trends in holiday gifting for 2024?

Key trends included personalization, such as monogramming and bag charms, as consumers sought ways to distinguish their gifts. Additionally, experiential gifts and consumables gained popularity, reflecting a shift away from material items.

How did social media platforms like Instagram and TikTok impact consumer shopping habits in 2024?

Social media platforms made shopping more seamless and frictionless, enabling impulse purchases. Instagram and TikTok allowed users to see products in action and buy them directly within the apps, fostering a culture of convenience and instant gratification.

What is the significance of Black Friday and Cyber Monday in the 2024 holiday shopping season?

Black Friday and Cyber Monday remained significant, but the lines between them blurred as sales started earlier and extended longer. Cyber Monday is expected to grow in importance as online shopping becomes more dominant, potentially surpassing Black Friday in the future.

How did small brands and independent makers fare during the 2024 holiday shopping season?

Small brands and independent makers faced challenges when their products went viral, as they struggled to meet sudden demand. However, platforms like TikTok Shop provided opportunities for exposure and sales without heavy marketing costs.

What are some practical gifting tips shared by experts for the 2024 holiday season?

Experts recommended focusing on fun, frivolous, and delightful gifts rather than practical household items. Personalization, consumables, and experiential gifts were highlighted as thoughtful options. Paying attention to the recipient's preferences year-round was also emphasized to ensure meaningful gifts.

Chapters
The National Retail Federation projected $998 billion in holiday spending for 2024, a return to pre-pandemic normalcy. Consumer spending is expected to see moderate growth, influenced by factors like wage growth and inflation. Social media, particularly TikTok, plays a significant role in shaping buying habits.
  • $998 billion projected holiday spending
  • 2.5% to 3.5% sales growth predicted
  • Social media's impact on purchasing decisions

Shownotes Transcript

TikTok gift guides and social media shopping platforms changed the game this holiday season. So how much did shoppers spend — and where did they make those purchases? Hint: it definitely wasn't Target. David is joined by Jordyn Holman, retail reporter for The New York Times, and Kitty Guo, a writer for The Strategist covering gifting, to find out how shopping habits shifted in 2024.

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