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Finding your Tribe with Amy Cuddy

2020/11/17
logo of podcast A Bit of Optimism

A Bit of Optimism

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Amy Cuddy
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Simon Sinek
以真诚和学习态度著称的领导力专家和激励演讲者。
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Simon Sinek:人们普遍渴望归属感,而现代社会中,公司常常扮演着部落的角色,但人们并不总是在工作中感到归属。Grateful Dead乐队的粉丝群体(Deadheads)是一个极端的例子,他们通过追随乐队巡演,建立起紧密的联系和归属感。 Amy Cuddy:作为一名Deadheads,Amy Cuddy分享了她多年来追随Grateful Dead乐队巡演的经历,解释了这种追随不仅仅是为了音乐本身,更是为了参与其中,建立联系,并体验到一种独特的归属感。她认为,Grateful Dead乐队的魅力在于每次演出曲目都不相同,这是一种慷慨的存在,乐队成员之间以及乐队与观众之间都存在着强烈的互动和连接,这种“慷慨的存在”是具有感染力的。Deadheads群体中存在着一种隐形的约定,即互相友善和照顾。乐队名称本身就蕴含着一种互相照顾的理念,即即使面对陌生人,也要互相帮助和友善。Deadheads群体展现出一种互相帮助和友善的精神,即使面对陌生人也是如此。他们是一个流动性的社区,成员之间互相照顾,并与当地社区融合。感恩是Deadheads群体凝聚力的核心。 Amy Cuddy还谈到了Deadheads群体中慷慨的精神,乐于分享,不计较得失;“奇迹”(免费门票)的文化,体现了共享和互助的精神;以及即使在日常生活中,也能通过一些细微的线索识别出Deadheads。Deadheads群体成员的互动方式在群体之外也能体现出来。人们在潜意识或有意识地寻找同类,并通过各种方式来表达自己的归属感。 Simon Sinek:在当今数字化时代,人们如何在线上建立联系和归属感?人们参与的群体可能会带来积极或消极的影响,取决于群体的价值观和动机。一些组织利用人们对归属感的渴望来达到自身目的,这是一种欺骗行为。人们很容易被虚假的归属感所欺骗。真诚的关爱和利他主义才能带来真正的归属感和积极影响。真正积极的群体是那些不以利用成员为目的,而是享受共同爱好和互相陪伴的群体。在当今社会,人们的差异性很大,难以找到共同点。在数字化时代,建立联系需要更加主动和明确的表达。人们可以通过个人资料等方式在线上表达自己的价值观和身份认同。通过佩戴饰品或展示标志,人们可以向他人表达自己的开放和友善。在线上建立联系,需要明确表达共同的价值观和目标。一个强大的文化需要明确的价值观和一致的行为。人们通过各种标志来表达自己的身份认同和价值观。人们佩戴或展示标志,是为了表达自身的文化认同和归属感。社区的意义在于人们之间的联系和互动。人们总是试图寻找同类,并建立联系。人们应该关注生活中微小的爱和善意。微小的爱和善意能够带来巨大的积极影响。人们追随Grateful Dead乐队,是为了获得那种强烈的归属感和微小的爱。人们渴望社区和归属感,而这种归属感应该建立在共同的价值观和信仰之上,而不是恐惧。

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Amy Cuddy discusses the unique appeal of the Grateful Dead's music and the sense of community it fosters among fans, leading to extensive travel and deep connections.

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Meet the real woman behind the tabloid headlines in a personal podcast that delves into the life of the notorious Tori Spelling as she takes us through the ups and downs of her sometimes glamorous, sometimes chaotic life in marriage. I just filed for divorce. Whoa. I said the words that I've said like in my head for like 16 years.

wild. Listen to Misspelling on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.

Welcome to the CINO Show. I'm your host, Cino McFarlane. I'm an addiction specialist. I'm a coach. I'm a translator. And I'm God's middleman. My job is to crack hearts and let the light in and help everyone shift the narrative. I want to help you wake up and I want to help you get free. Most importantly, I don't want you to feel alone. Listen to the CINO Show every Wednesday on iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.

Welcome to Cheaters and Backstabbers. I'm Shadi Diaz. And I'm Kate Robards. And we are New York City stand-up comedians and best friends. And we love a good cheating and backstabbing story. So this is a series where our guests reveal their most shocking cheating stories. Join us as we learn how to avoid getting our hearts broken or our backs slashed. Listen to Cheaters and Backstabbers on the iHeartRadio app, Apple Podcasts, or wherever you listen to podcasts.

It's a basic human need. We all want to feel like we belong. This is what a tribe means. The company has become the modern-day tribe, but we don't always feel like we belong at work. I learn my best lessons by looking at extreme cases. It's why I like the military, because the stakes are life and death. All of the lessons are easy to see. So what's an extreme version of tribe? The Grateful Dead. Deadheads.

And you know who's an amazing person to talk about it? Social psychologist and award-winning Harvard professor Amy Cuddy. I didn't even know she was a deadhead, but she's followed them for years. So we got together and talked about what it means to feel like we belong. This is a bit of optimism. ♪

Thanks for doing this. Thanks for having me. Oh, it's my pleasure. It's nice to see you. You too. The thing that I wanted to talk to you about is a topic you and I have never talked about, and I think a lot of people don't actually know about you.

which is you are a deadhead. I am a deadhead. A very proud deadhead, as you can see here. And it looks like you have Grateful Dead jewelry on you also. I do. And you did that deadhead thing where you traveled the country going from concert to concert. I did. They call it getting on the bus. You know, I got on the bus in 1988 in high school. And then...

You know, when I went to college, I started to really follow them. And you'd say you're going on tour with the dead. So you follow them and go to 12 or 15 consecutive shows and sleep in parking lots or rest areas and, you know, make friends along the way.

So yeah, I've been doing that for a long time. And now that they are playing again as Dead & Company with John Mayer, who's remarkably great at filling Jerry Garcia's shoes, I'm doing that again. The thing that I find so interesting is, you know, it's no longer about the music. There are plenty of people who are fans of an artist who don't get on the bus, who don't follow them on tour, maybe a couple of cities, but not 12, 13, 14 in a row. And yet, you

you know, Phish fans do this, Grateful Dead fans do this. What is it about the Grateful Dead that makes people do this? Like I said, it's only partially the music. It is partially the music, but let me talk just briefly about why the music invites that as well. The music invites that because, you know, the Dead have played thousands of shows, but they've never played the same show twice. And I mean, literally, they've never played the same set list twice. So every single show from their catalog of about

500 songs is a unique combination of those songs. It's two sets. It's about three hours long, you know, with a set break in the middle. That means you're getting three hours of music that no one has ever seen before and will never see again at every single show. And that is, in a way, an incredible act of generosity.

the fans feel that they're putting that much into it. We're going to give you something brand new every time. But that's not a reason to travel around the country. Yeah, that's not enough. But that's the beginning of what I call bounteous presence. And the idea is that the band is present with each other. That requires them to be able to hear each other, to respond to each other, to lead and to follow. And

that presence is sort of contagious. The audience feels that connection. They're in the moment. They're present with each other.

There's a kind of contract that you make, an implicit contract as a deadhead. But that's all after the... Take me back. So you go on your first one and you don't expect to become a groupie. You don't expect to go on tour with them, right? Right. And if somebody said to you, you know, they play a different set list every time, you're not going to be like, oh, well, then let's definitely go do this. Tell me what your experience was, the first concert or two that made you, that sucked you into this community. At least I'm going to start with a lyric that explains it and I'll unpack that.

One of the more famous Grateful Dead lyrics is strangers stopping strangers just to shake their hand. And, you know, that might seem, oh, that's a nice idea. But that is what it is. We are strangers. And at the same time, we are a kind of community.

But those friends that I make who I think of as tour friends, I may never see again. But I know that we have agreed to be kind to each other in that moment. The name of the band, The Grateful Dead, is so scary to parents. It sounds so sinister. But the truth is that what The Grateful Dead means, it's based on this folk tale where, as Jerry Garcia would have described it, a wanderer who gives his last penny to pay for the corpse's burial is then martyred.

magically aided by the spirit of the dead person. So the Grateful Dead is the spirit of the dead person who was a stranger wandering through a town when he or she died. A stranger paid for that person's burial, and now the spirit of that person is watching over them.

That is the strangers stopping strangers just to shake their hand, right? So I think that that philosophy of taking care of each other, even if you don't know who someone is and what their past is, what tribe they belong to, that's what it's about. And you feel that immediately.

When you're traveling with these fans who look so sort of raggedy, people in the towns that you travel to expect to have this experience that's kind of scary. And they end up shocked by how friendly the deadheads were. You know, if I'm at a dead show and people who work at the stadium are coming around picking up trash, every deadhead around that person is going to help them pick up trash. You know, the people in the hotels who work at the hotels are shocked by how friendly the deadheads are.

The idea is that, yes, you're traveling with this community,

But wherever you are, the people in that fixed community are now also part of your community. And you're all going to take care of each other. It's funny. The parents hear the word dead and freak out, but the deadheads actually hear the word grateful. And that's what brings, it's the gratitude. That's exactly right. It's the gratitude that holds them together. That's exactly right. So it's a full-on subculture that has its own rules and norms. It has its own language, like a good subculture does. So because your values fit the values of the dead, of that subculture, you find yourself wanting to spend more time with them.

And, you know, you and I both do work on subcultures and there's a feeling of belonging. We all, every single one of us seeks belonging and we're different and feel like we don't belong in regular society. And when we find a group that accepts us and we feel like we're there, it builds our self-confidence and it makes us want to do crazy things like travel around the country simply to be in the community. And the music becomes the mechanism. So can you tell me some of the values? Gratitude clearly is the one.

But can you tell me sort of some of the values that make you feel like you belong, that you quote unquote found your people when you go on tour? Right.

There is an extreme kind of generosity. If you have more and someone else needs that, you give it to them. No questions asked. So for example, people in the dead community don't sell tickets for over face value or they'll just give them away. So one of the things that happens at dead shows is that some people will be walking around with their fingers up in the air.

and saying, "I need a miracle." And what that means is I need a free ticket. And you trust that those people who are looking for free tickets can't afford tickets, right? Not that they're trying to pull one over on you. And so you give away a ticket if you have an extra ticket. I received miracles when I was 17 and 18, and I've given out miracles as a proper adult.

So that idea that it's an abundance mentality as opposed to a scarcity mentality. People do not have a zero-sum mindset about anything in the dead community. The idea is that there's enough for everyone and we just have to figure out a way to share it, even if it's with a stranger. Can you tell if someone's a deadhead when you just meet them in normal society? Are there clues?

I mean, there are, you know, there are explicit clues. I mean, apart from the tie-dye t-shirt. It somehow manages to work its way into the conversation pretty early on, even if there are no obvious clues. So you drop clues to see if the other person, it's like dating, right? It's not intentional. Right. But there is something about their way of interacting. There is a kind of presence that...

I know it seems like sort of magical thinking the way I'm explaining it, but somehow you end up talking about music. It might be like an AV person backstage when I'm giving a talk. Somehow in five or 10 minutes, we figure out that the other is a deadhead. So I do think there's a way of interacting.

that people might learn in that community or maybe they take to that community, but they also express it outside of that community. So they don't have to be on tour with the band when they're behaving as their best deadhead self. I don't think this is unusual. I mean, as I said before,

Everybody seeks belonging. It's a human tribal instinct. It makes us feel safe. And so subconsciously or consciously, I think we're constantly giving out signals to see if somebody is of my tribe. Some people wear iconography, religious iconography that gives away some of your values and some of your beliefs. Sometimes fashion plays that role. The point is, in a modern society, we're constantly looking for ways. You wear a necklace. You don't look like a stereotypical deadhead.

but you're giving it away. And if somebody catches your necklace, even if you forgot you're wearing it that day, someone will come over to you and I'm sure there's a way of introducing each other. You'll make a point of creating connection.

And I think that's normal in society. We're constantly looking to do that. The question I have now is in this day and age where that kind of human interaction has been very diminished, how do we find that sense of belonging? How do we create those connections through a largely online world that we're living in? I mean, most of us are going to work online. We're having meetings online. We're meeting people online. We're dating online. How do we establish and send those clues out?

I've been thinking a lot about this, especially because I've had experiences recently where I do run into a deadhead and something very sort of friendly happens. And I think, why am I not doing that all the time? So recently I was driving, I was annoyed, people had pulled out in front of me and I'm at a traffic light and a guy, the guy in the car next to me, and I was sort of ready to be honked at. I could sort of see out of the corner of my eye that he was looking at me and I looked over and he held up his hand like this.

And what I'm doing is I'm holding it my right hand and my middle finger is down. And that might seem strange. And he had a smile on his face. But what that meant was that he's a deadhead because Jerry Garcia lost his middle finger on his right hand. It was cut off by an ax as a child.

So that meant I'm a deadhead. And I was suddenly reminded that I'm a kind person and that my feeling irritated in general at that moment was completely and utterly useless. So that generosity, that sort of feeling of kindness then extended to people way beyond the guy in the car next to me who was deadhead. I have a sticker on my car. That's how he knew. So he saw the sticker. He showed me the sign that he's a deadhead.

And suddenly that is unlocked in me, that feeling, those values are unlocked in me. It reminded you, it reminded you to live to the values. That's exactly right. But they were clenched. They were locked up. They were behind this wall. And that reminded me, this is who you are in your happiest moments. And when I talk to people about what your authentic best self is, they're always trying to think of their authentic best self at work. And I say, no, no, no, wrong. I say, take the last three, four years of your life.

What is the best moment? Because I bet it wasn't at work, but you were feeling deeply connected with people. You were feeling seen. You were seeing them. And you also felt, you know, confident. You felt a sense of agency, but that wasn't the first thing that you felt. What you were feeling was connected and seen and seeing.

That's how I feel at a dead show. That is my authentic best self. Now, somebody had told me 10 years ago at Harvard Business School, oh, your authentic best self is that person at a dead show and you need to bring that into the classroom. I would have thought that they were yanking my chain, but that actually is exactly what it is. That is my authentic best self. So who I am when I'm watching music and hanging out with all of these strangers, dirty stadium floor,

That's the person I want to bring in when I'm teaching students at Harvard Business School. So I want to go back to my question. So in a digital world now, in our online remote world, how do we, do we do that? Have we lost that ability? That seems really important. I definitely don't think we've lost the ability.

I do, and I'm not directly answering your question just yet, but I'm talking kind of about a tribe that I belong to, right? And that tribe reminds me of who I am in my best moments, of what I'm capable of in terms of generosity with other humans. At the same time, we belong to tribes that are not bringing out our best selves and are not reminding us of how generous we can be. So I'm sort of saying when I'm reminded of this tribe,

I become much more understanding and compassionate. But there are other tribes that I can be reminded of that make me less compassionate. Here's what I think is interesting, right? Which is, and I had a long conversation with Dia Khan about this. We seek belonging. And when the leadership of the tribe, when the other members of the tribe have genuine generosity in their heart...

to include you in the tribe, then it'll bring out your best self. But when they invite you into the tribe for selfish reasons, then it won't necessarily bring out your best self. So for example, Al-Qaeda or ISIS have remarkable recruiting outfits where they make these disenfranchised young people feel loved and belonging, and they're available online at all hours of the day. But the thing is, you don't even know that you're talking to the same person, and they want you to join for their political purposes.

they don't actually care about you. Or in a business, for example, where you might be the top performing ex and you're recruited and showered with money and praise because they just want you to perform, but if you stop performing, they fire you. The love that they gave you was selfishly motivated. And so the hard thing is for the tribe member, for the community member, sometimes it's really hard for us to tell the difference because it feels really good to feel included. It feels really good to feel tolerated.

told that we belong and that a gang, for example, you know, and it's only until later that we discover that it was a farce, that it was a fraud.

And so I think this intense human desire to find belonging and find, quote unquote, our people, find our tribe, we are all susceptible to being duped. I agree. And that, to your point, it can bring out the worst in us sometimes. Right. But if it's genuinely with love and there's genuinely an altruism and a desire to give, then your best self does come out because that becomes the reason for you to invite somebody else into the tribe. Right, right.

So one of the points that you're bringing up is sort of some of these tribes are recruiting you because they need you to achieve some possibly sinister goal, although they don't see it as sinister. But the tribes that do bring out the friendliest or most generous selves don't need you as an instrument. They enjoy enjoying the thing they love with other people.

but they don't necessarily need the other people. And they definitely don't need you specifically. They like you because it brings out the best in them and that makes them feel good, right? So what are the things that remind us that we are together, right? That we do have a shared goal that's good. And I don't know exactly what those things are right now because people feel so different from each other on very salient dimensions.

that it's hard to get them to even pay attention to the dimensions that aren't in their Twitter feed every day, all the time. That's an interesting point. I would argue that the fundamentals are the same, right? But they're harder to implement. And actually, we're in the human interaction world, right?

In the human interaction world, a lot of it is instinctive. A lot of it is nonverbal, your specialty, nonverbal communication. And in the online world, it has to be on purpose and it has to be verbal. In other words, we just go back to the necklace you're wearing. You have a nonverbal piece of communication hanging around your neck. You have a nonverbal piece of communication stuck on your car. Right. Bears or something.

Big thing. Not the bears, but yeah. And so you forget that you're wearing the jewelry. You forget that you have a sticker on your car and you're driving around all day. People can see where you belong. And so they can immediately pick up on the cue and send a signal your way as well or just treat you differently. Right.

And in the online world, I think we have to make, it takes more effort where we actually have to say things even to the point of being a little bit awkward to make these things known because the nonverbal communication, and you tell me, you're the expert here, nonverbal communication in an online world, how does that even work? Well, I mean, this is online and you and I right now are looking at each other.

Or I could be looking at my own picture. That's true. But we're also, I mean, nonverbal is also, you know, vocal cues are also nonverbal cues. So you're talking really about places where it's just words and there's nothing else. I mean, people's bios tell you something about where they're coming from. So if you go back to me, yes, I'm wearing it. They call this a steal your face around my neck. And I have one on the back of my car. Why do I do that? I think part of why I do that is that I'm signaling to people I'm kind and

I'm open to you. Assuming people know what it means. Right. So that's the people who know what it means. But at least those people also, if they're having a bad day and they see that sticker, it's going to open something up in them. So I am trying to let people know so that one, they are kind to me. And two, it might unlock that kindness in them as well.

People do that sometimes, even in things like Twitter bios. What you want to be signaling to people is, I'm open to you, but we are signaling the opposite. So I go back to what I said before, which I think the fundamentals are the same. So for example, that subculture, that community has to have a sense of purpose or cause. It has to have a reason for being, and it has to have explicit values. And as my friend George Flynn defines culture, which I love, I love his definition. He's a retired Marine general.

He says culture equals values plus behavior. Right. So you have a strong culture when the values are clearly articulated and the people in that culture live those values. So let's say the people in that community live those values. Then it becomes a culture.

And if you think about iconography, we use iconography as shorthand to tell people what we believe or who we are or where we're from. And you think about some of the stickers that people stick on their cars to tell you something about themselves. Harley Davidson stickers, Apple stickers, you know. I love my favorite is people who have a Dell or a PC that's given to them from their office and they stick an Apple sticker over the computer just to let everybody know, I didn't choose this. Right, right. Right? But I've never seen anybody stick a Dell on a Mac. Right. Never. Right.

Star Wars. Star Wars iconography is a big one, sort of nerd culture. And it's all of these signals just to let you know, by the way, I have a Star Wars license plate, but it's really subtle. And only if you know, will you know. Why do you have that? Because I love it. Right. But you would not let me just say because I love it. You know that that's not the only reason why I have a steal your face sticker on the back of my car. Because I'm like you, which is

It's a part of my self-identity. It's a culture that I like the people. And it's exactly the same as you. I, in a subtle way, like putting it out there that I'm a member of this culture. And if somebody catches it, they'll know. And I just like that. I like the nudge and the wink. I mean, this is one of the things about community, right? I mean, put it this way. If you were to go to a large event, a corporate event, and everybody's hanging out and you're sort of doing the thing you do and like people come up and talk and you talk to people.

And you catch somebody across the hall who doesn't look like anybody, quote unquote, you would normally talk to. You know, they might look stiff or, you know, and yet you happen to notice they have a Grateful Dead symbol on their lapel or around their neck.

you're going to make a beeline for that person. Of course. Right. And I think we do that all the time. We're such tribal animals. We're so highly attuned. And sometimes we get it wrong. Sometimes we embarrass ourselves because we get the signals mixed up. Oh, I'm so sorry. I thought, you know, because we're also desperately looking for a sense of community and belonging, especially when we don't belong, especially when we feel like we're an outsider.

Right. But I think there's something more there. And it's that, so Barb Fredrickson has this idea that we misunderstand the concept of love. And by misunderstanding the concept of love, we're missing out on moments of love that we could be experiencing, appreciating, acknowledging, recognizing every single day of our lives. And she calls this micro love. And the idea is that love is not just exchanged between romantic partners and parents and children and best friends.

It is exchanged in that little glance between strangers. So I am addicted to micro love. I live for those moments. I love fiercely too. I mean, I love my husband and son and my friends fiercely.

But those moments of micro love, that little exchange with the guy in the car next to me, that just cracked my heart open. And I need my heart to be cracked open right now. Everybody does, right? So that little glance, that's why I have the sticker on my car. That's why I wear this around my neck because when I'm waiting in line for coffee and the person six feet ahead of me who's annoyed that we have to be six feet apart and wearing masks turns around and sees that,

I'm going to see the smile in their eyes and I'm going to give them that same smile back again. Sorry. My emotions are so close to the surface right now. That's what it's about. We are missing out on moments of love because we're looking for this ridiculous sort of Hollywood concept of love. That's just one tiny part of love.

See, this is what I'm talking about. You know, it's this vulnerability that you keep your emotions and that you can make yourself cry from talking about tiny acts of generosity and tiny acts of kindness and micro love. And it's not the set lists. It's that the reason you sacrifice and people leave their work and take days off and take vacation days and spend their money to be around the Grateful Dead is because the intense feelings of being around people who give you that micro love every moment of every day.

is overwhelming and beautiful and you seek it out and want it as much as you can get it. That's right. And if only it existed everywhere in society, you wouldn't have to travel around the world, but you do. That's right. Yeah. So the thing that I've learned from talking to you today is that community is this thing that we all desperately want. Yeah. You know, community is a place where we find safety, but...

You want it to be safety based on shared values and shared beliefs, not shared fear. That's right. The reality is the way we fix this is very simple, which is we all get on the bus and follow the Grateful Dead. That's exactly right. But we all have to get on together. Yeah. And in this day and age, we have to get on our own bus with masks. We can't get on the same bus. That's exactly right. That's fine too. Amy, always a joy to see you. Thank you. You too, Simon. Thanks for taking the time. Thanks.

I hope you enjoyed this bit of optimism. If you'd like more, please subscribe wherever you like to listen to podcasts. I hope you'll join me next time. Until then, take care of yourself and take care of each other.

Meet the real woman behind the tabloid headlines in a personal podcast that delves into the life of the notorious Tori Spelling as she takes us through the ups and downs of her sometimes glamorous, sometimes chaotic life in marriage. I just filed for divorce. Whoa. I said the words that I've said like in my head for like 16 years.

wild. Listen to Misspelling on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts.

Welcome to the CINO Show. I'm your host, Cino McFarlane. I'm an addiction specialist. I'm a coach. I'm a translator. And I'm God's middleman. My job is to crack hearts and let the light in and help everyone shift the narrative. I want to help you wake up and I want to help you get free. Most importantly, I don't want you to feel alone. Listen to the CINO Show every Wednesday on iHeart Radio app, Apple Podcasts, or wherever you get your podcasts.

Welcome to Cheaters and Backstabbers. I'm Shadi Diaz. And I'm Kate Robards. And we are New York City stand-up comedians and best friends. And we love a good cheating and backstabbing story. So this is a series where our guests reveal their most shocking cheating stories. Join us as we learn how to avoid getting our hearts broken or our backs slashed. Listen to Cheaters and Backstabbers on the iHeartRadio app, Apple Podcasts, or wherever you listen to podcasts.