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Hi, everyone, and welcome back to The Kara Golden Show. Super excited for our next guest. She is turning a simple ancient grain into a revolution in clean food, and I can't wait for you to hear her story. Maddie Heyman is the co-founder of Pacha Bread.
and more, I should say, the brand that's disrupting the gluten-free space with just two powerful ingredients, sprouted buckwheat and sea salt. She comes from a background in earth science, PhD in earth science and a background in oceanography. Incredible. She made a bold pivot from studying climate change to actively fighting it through food. And at PACHA,
She and her co-founder husband is building a brand rooted in sustainability, regenerative agriculture, and radically clean ingredients. So beautiful in so many aspects of it and interesting. And while the product is super delicious and wildly innovative, it's the mission that
really makes Pacha, I think, stand out. I can't wait to hear more about how Maddie's background in her own personal journey shaped her entrepreneurial path. And I just love, love, love Pacha and what they're doing. So welcome, Maddie. So nice to finally meet you. Yeah. Thanks, Cara. It's a beautiful introduction.
Super, super excited. So let's start with the basics. So what is Pacha? When people are asking you, what is Pacha and what makes it so different from other gluten-free options in the market? This episode of the Kara Golden Show is brought to you by Range Rover Sport.
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Hey everyone, Kara here. I've had an Apple Card for a few years now and honestly it's one of the best kept secrets out there. It's made managing my spending feel effortless because I can see what I spend when and where at a glance. And here's the best part, applying is so easy. You just go to the wallet on your iPhone to apply and see your credit limit offer in minutes.
Then start using your Apple Card with Apple Pay right away. No hassle, no waiting, just simple and fast. What I love most about my Apple Card, I get up to 3% daily cash back on the things I'm already buying. No points to keep track of. So if you're looking for a credit card that fits your lifestyle, Apple Card is it. Give it a try. Apply now in the Wallet app on your iPhone.
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Yeah, totally. I mean, you kind of said it. Pacha is two-ingredient sprouted buckwheat bread, essentially, and products. So we're making tortillas now. We'll probably make crackers in the future, but...
Yeah, we are making bread that doesn't require any type of binder. It doesn't have any type of flour because we use the whole buckwheat groat. And it's completely gluten-free, made in a dedicated facility, allergen-free. It's bread that everyone can eat and it doesn't have any weird stuff in it. So it's really easy on the gut. It feels really good in people's bodies and it's delicious.
I love it. So you went a huge leap in your journey from oceanography and climate science to food entrepreneurship. How big of a shift was it for you to make this jump? Yeah, I mean...
So it was definitely a shift, but I would say that... So I studied observational oceanography. And as part of my PhD, I actually wrote a grant, got funding, went out to sea with a team and directed them to gather my data. And then I analyzed it for my thesis and
So like a lot of years of my PhD were actually spent in administration. And this message is a paid partnership with Apple Card.
Hey everyone, Kara here. I've had an Apple Card for a few years now and honestly it's one of the best kept secrets out there. It's made managing my spending feel effortless because I can see what I spend when and where at a glance. And here's the best part, applying is so easy. You just go to the wallet on your iPhone to apply and see your credit limit offer in minutes.
Then start using your Apple Card with Apple Pay right away. No hassle, no waiting, just simple and fast. What I love most about my Apple Card, I get up to 3% daily cash back on the things I'm already buying. No points to keep track of. So if you're looking for a credit card that fits your lifestyle, Apple Card is it. Give it a try. Apply now in the Wallet app on your iPhone.
Subject to credit approval, Apple Card issued by Goldman Sachs Bank USA, Salt Lake City branch. Terms and more at applecard.com. Spreadsheets, clunky software, a hundred different logins just to run your business. There's a better way. Odoo.
one simple connected platform that handles sales, inventory, accounting, and more. So you can focus on growing, not juggling. Make the switch today at Odoo.com. That's O-D-O-O.com. Moving people's energy in the direction that I needed it to go. So in some ways, I was like, feel totally prepared. And in other ways, I'm like,
Sorry, what's a CAC? Exactly. And the physical product and dealing with shipping and trucking, I can only imagine how different. I actually grew up in the tech industry. And so for me, when we launched Hint, I had no experience other than maybe seeing trucks go down the street with large trucks.
brands that you would recognize like Coke and Pepsi. I had no idea what the go-to market was at all. How did you come up with this idea to really focus on buckwheat? I would imagine this was part of your own everyday life. Yeah. So I have to give a lot of credit to my co-founder, my husband, my partner, Adam. And
You know, when we met, he, that like the weekend that we met, actually, he had this bread and I hadn't been eating, I hadn't been eating bread at all. It just multiple reasons. It didn't, gluten doesn't agree with me. It didn't feel good. I, I just was like, none of the options were good. So I just gave up on it. And he had this bread and he, he, at the time it was being made by a, a, like a mom and pop, um, a couple, um,
And one of them is actually on our co-founding team as well. But it was like more, it had sunflower and flax and buckwheat. And it was a bit more grainy than the bread that we have now, but it was delicious. And I just, I kind of couldn't believe that it was checked all the boxes. Like I was like, wait, so it's organic? Wait, so it's gluten-free? And it doesn't have any kind of those weird binders or anything in it? And-
Yeah. And...
So from that time, what ended up happening was that weekend was one of the last weekends that that couple made the product because they broke up. One of them moved back to South America. It just, they stopped making it. And Adam pursued the recipe. He was like, hey, I can't live without this bread. So could you tell me how to make it if you're not going to keep making it? Yeah.
And he got a list of ingredients on a cocktail napkin. And they were like, yeah, you just kind of like just soak them and then blend them together and then let it sit for a while and then bake it and it'll be great. And so from there, we started iterating and figuring out, okay, well, like what is the right way to ferment this? And do we need to add a starter? And can we do it without some of these other ingredients? Yeah.
Yeah. It was like me and Adam and we lived in a community house with a few other people and we would just all make the bread and try different flavors and different iterations and different techniques. And it came to a point when Adam has also founded several other companies, one of which is Boochcraft, which is a hard kombucha, the first hard kombucha that was on the market. Yeah.
And he had kind of hired himself out of all of the positions that he was holding at that company. And he was ready for something new. I had just finished my PhD and he started thinking, hey, people are asking us to make this bread for them. It's changed our lives and it has the possibility to really revolutionize
farming system because of the fact that it's made with buckwheat. And we figured out how we could make the product with only buckwheat. And it was like that special cocktail of this product. It's everything that we stand for. It's a product that is nourishing for people's bodies. It revolutionized my diet and the way that I
The way that I feel about nourishing myself, I have a history with an eating disorder. I was pretty severely bulimic in college and there was a dissonance when I would eat things like white bread or pasta or just things that don't have a lot of nutritional value in
they felt like they felt empty and like I didn't want them in my body. And even after I began the journey of recovering, they would trigger certain feelings in my body. And this was something that felt completely different. And, um,
Yeah. It was just something. Yeah. Nourishing. Just like you eat it and you're like, cool. My body wants to take this and turn it into healthy, vibrant human food.
That's awesome. So buckwheat is obviously an old grain. I feel like it sort of fell out of favor for many, many years and it's become something that more and more people are...
interested in. For the fiber, all of the nutrients overall. I mentioned my daughter just went gluten-free and she lives in New York now and she came home and she was talking to me about it as we were talking about Pacha. And
did not know that buckwheat was gluten-free. And so she was super excited about it because you're always excited to be able to find something else that you can eat. But why is it that more people don't know about it as gluten-free? Are there some buckwheat products, I guess, if they add other things to it? But why do you think that is? And, you know,
Do you see the same effect where more and more people are talking about it? Yeah, definitely more people are talking about it. And my sense about buckwheat really is that it's never had a strong foothold here in the States. It is a very popular ingredient in Russia and Asia. So Russians will just boil it and eat it like oatmeal. Yeah.
Essentially. Yeah. It's a grain that they eat like a mush. And then a lot of people may be familiar with the term kasha, which is essentially toasted buckwheat. And then the other format that people don't always know is buckwheat is soba noodles. So in Asian cultures, buckwheat is used to make noodles. Yeah.
And so there's a lot of buckwheat being consumed in the world. It's just that it hasn't crossed over into the United States until it feels like now. Within the last few years, people are starting to understand...
One, that buckwheat is delicious. And also kind of the misnomer. That is definitely an uphill battle in the marketing. It's just like, it's buckwheat. It's not wheat. It's buckwheat. And I think more and more people are finally getting used to that. So what are the nutrients that people can expect from buckwheat?
Yeah. So buckwheat is one of the only... It's like quinoa. There are just a handful of plants that actually have all nine essential amino acids that can't be made by your body. So it's a complete protein. And it has... In a slice of pacha bread, which is not huge, it has three grams. It's a good source of protein. It's not like...
It's not like protein, but it's a good source of protein. It has good fiber. It's high in magnesium, which is something that most people are deficient in. And there aren't too many foods that you can eat a whole lot of and get magnesium from. Yeah. And it has high lysine. That's one of the kind of interesting aspects. Most grains don't have much lysine content, and that's why...
They're not complete proteins. Yeah. So interesting. Yeah. Super, super interesting. So sourcing buckwheat, you and I were chatting, you're in Southern California and you're sourcing it in the US, but...
in a different part of the U S how difficult was that for you to source buckwheat? And, uh, and then we'll talk about the fermentation part of it as well. Sure. Yeah. The, so we, uh, scored, um, at first we were just sourcing our buckwheat from one of, there are two mills in the United States that actually process organic buckwheat. Um,
Any buckwheat. So we were just getting organic buckwheat from one of those mills to begin when we were at a smaller scale. And early in our journey, we met our farmer. I'm just going to call him our main farmer. We have several, but his name is John Strophis and he does the work for us. That's great. All of our buckwheat is certified regenerative through the Soil Climate Initiative.
And essentially how it works is John talks to his network of farmers and says, Hey, I've got a company that wants to buy organic regenerative buckwheat. And if you get the certification, I can show you all the steps. Here's the reasons why it's better for you, why it's better for not just your health, but also for your balance sheet. Yeah.
What do you think? Do you want to grow Buckwheat for this company this year? And so we have... Yeah, he's made it incredibly much, much, much easier because it...
Approaching a farmer as a non-farmer, as a brand and saying, hey, we think you should do this. It's good for the planet. It's going to be good for your health, yada, yada. They're like, cool, but I've been farming the way my dad taught me to farm for my entire life and it's working just fine. Thank you.
But they're really having somebody who's in that industry to help move the needle for us is a huge bonus. So we have not actually had too many issues with sourcing aside from in the early days, the COVID days.
That was a rough moment for sure. So for our listeners who are not familiar about regenerative farming, can you talk a little bit about that? Yeah. Yeah. So at the root of it, regenerative farming is farming in a way that truly cares for the ecosystem and for the soil. Yeah.
Essentially, the focus of regenerative agriculture is to build a super healthy soil ecosystem for your crops to grow in. And by doing that, there are a bunch of side benefits. So one, soil is made of carbon. It actually draws carbon down into the soil. So it can have an enormous impact on climate change by drawing carbon down.
But the benefits that people really care about, the soil becomes more nutritious, the crops become more nutritious, the food you put in your body is more nutritious from regenerative fields.
Um, the healthy topsoil is able to absorb water. It's like, you know, the comparison between like, um, uh, like a cup full of black gardening potting soil that you just opened and you pour some water into it and it just like soaks up like a sponge versus, you know, the dirt and the kids playground that you pour the water on it. It just like, just like spreads around and beads and goes off. Um,
Healthy topsoil absorbs water. So any water that comes into the system actually feeds the plants and it prevents all kinds of mudslides and
natural disasters that we're experiencing here in California. There's certain regenerative farms that have been in those areas and you see the comparison of like what's happening, all of this red water gushing off of the fields. And then the regenerative farm with its healthy topsoil is just, there's no flooding. Yeah. And then the big one is that regenerative farming
ultimately aims to remove any kind of synthetic inputs. So any kind of pesticides, herbicides, fertilizers, the goal is to transition those to
to things that are in the ecosystem, you know, rather than having, rather than using a pesticide to kill all your snails, you have ducks come onto your orchard and eat them and fertilize their trees with their manure and, um, just building like a really resilient, diverse ecosystem that, um, if there are issues, they can be handled by the system and, um,
There's enough diversity that if some kind of illness comes into the field, it'll kill just one little area instead of the entire field and the next farmer's field. And as it would with monoculture conventional farming, which is what 99% of our agriculture is doing right now.
Yeah. It's very cool what Patches is doing. So you kept it incredibly simple, just two ingredients, buckwheat and salt. And was that more of a production necessity? You're also fermenting the product. And can you talk just about how that all comes together? Yeah. So I think I mentioned we founded the company in 2020, in April, 2020.
So just at the very beginning of COVID. So yeah, part of the transition to using just buckwheat and salt was a supply chain necessity. It wasn't strictly necessary, but we just realized that the sourcing was going to be so challenging at that time that we wanted to simplify as much as we could from a supply chain side of things.
And at the same time, we were just looking at the way that buckwheat is farmed. Buckwheat is really cool because it's almost inherently regenerative, even if you don't grow it on a certified regenerative farm. It's a cover crop. And a lot of farmers actually grow it just for the cover crop purpose.
aspect. They don't even harvest it. They just plant buckwheat and then they till it back into the field as nitrogen for the next round of crops. And yeah, and we realized that
sort of we could sell the idea of growing buckwheat to farmers a lot more easily than, hey, you should grow more sunflower or you should grow flax. Like the buckwheat itself was just, it can be grown between two crop rotations as an additional revenue stream for the farmers. So it was like, okay, cool. We can make this bread simpler. This ingredient is just incredible. It's so cool. And
And we can really forward regenerative agriculture by making this product that uses buckwheat. And I'll say it is definitely a really cool hook for the marketing. It's like two ingredients, like two. People are like, wait, what? No. Yeah.
Yeah. I know. It's pretty amazing. And when you think about those early product development days, so you guys were living in your community and you obviously had this incredible recipe that you wanted to develop. So what was the point when you said, okay, I think it's...
good enough, that people want this. Because I think so often people think...
Do I launch it because there's still things that I need to do? Maybe they don't have the right packaging. Maybe they have no idea what they're doing and they feel like they need to hire people. I always tell people that if your product is good enough to get on the shelf, obviously you don't want anyone to get sick or die from your product, but you're always going to see changes in the future. It can always be better, right? You just have to just keep
going on the process. But can you talk to me about those early days and also how many products, how many SKUs did you actually launch with and how did you launch? Yeah. Well, to answer the question about when did we know that it was good enough to launch, like the second I tasted it. But we knew that this product would be
used like successful and wanted by the market because we had never experienced anything like it. Like this was something totally new that was addressing a need that I had and that other people around me had. Um, so it was clear that it would, that it would be a good, a good product for the market. Um, long before we felt, uh, that we had the capacity to, to bring it to market.
Our very first launch, we launched during COVID and we had a 300 square foot commercial kitchen space that we were baking the bread and selling at farmer's markets. And we were baking four SKUs at first and we added a fifth.
We were packaging it in cellophane bags with a sticker, super homemade, very artisan. But we had always planned to scale things up. But those early days of selling at the farmer's markets and literally I was going to the farmer's market and getting feedback from
taking it to Adam, taking it to my... Our first employee was my brother, Thomas, who was baking our bread for us. And just getting the real feedback directly from the customers helped us to refine the recipe. And then we launched into a few grocery store chains here in Southern California. We had our new packaging, which was like a cardboard box with a vacuum seal pack.
And probably one of the main road... There's two. The two main roadblocks to scaling it was one, it was COVID times and the buyers were just not reviewing the categories. They were on just batten down the hatches, sell what we sell. We're not making changes. Let's just try and keep everything between the rails here. And...
And then the other roadblock was that we weren't slicing the bread in the beginning. Interesting. That was purely a production. We didn't have enough scale and enough capital to be able to afford a bread slicer. And so we would send samples out to grocery stores and they're like, this is great, but it's a frozen bread. I can't sell this brick of... It's like, what am I going to do? What are people going to do with this?
And, um, yeah, everything kind of like started taking off when we were just like, all right, we just need to slice the samples that we send to the buyers. And if they like it and if they buy it, then we'll buy a slicer and we'll make it happen. I love that. And at what point did you actually, what was your first store that you went into?
Um, well, so our very first store was our local co-op here in San Diego is called OB ocean beach people's co-op. Um,
They're one of the most amazing accounts that we have. We love them. But our first chain was Gelson's. So it was 40 stores, 40 doors, and they took three SKUs. And the Gelson's clientele is not the ideal customer fit for us, but it was a good account. And
We saw good velocity there. And one of the reasons we saw good velocity there was because it was the only place you could get it. I love that. So what has surprised you the most since launching Pacha, either about the food space or just about yourself as a founder overall? Well...
This shouldn't be surprising, but it was surprising to me coming from a background of oceanography and climate science. But yeah, people don't care about the sustainability aspect of food primarily. For most people, it's like a nice added bonus, but yeah.
Most people buy products based on the taste and the benefits. And so that was something that I had to learn that my focus as a marketer was going to need to be on. How is this product good for you? Oh, and by the way, it's good for the planet.
Well, how do you get that message out to people too? I mean, what has been... It's tough, right? Because on the one hand, you want consumers to know every aspect of the product. And I think you guys have nailed it on the taste. I mean, it's great tasting, which is not always the case in the gluten-free world. But what has been, I guess...
the most challenging of getting that message out there? Well, so I mean, at the scale we're at, we're not in the position to be pushing out a lot of educational marketing as like an acquisition tactic.
So most of the education for the sustainability piece is a retention tactic. So for our email marketing, people get the first couple emails they get is like, "Hey, here's a discount. Did you know that Buckwheat has these benefits?" And then they get one that's like, "Did you know our Buckwheat's regenerative? This is what regenerative means."
And just talking on that channel, we have an engaged audience already and a free, basically free mouthpiece to talk to them.
And then the other piece is, I mean, there's these conversations like this where, you know, I'm out, I'm talking on podcasts and we are looking for specifically for podcasts that are focused on sustainability. So we spread the word on those channels where the consumer is already primed to care. Right. So,
Rather than going out and trying to change people's mind about whether or not they should care about climate, it's more we're focusing more on, okay, we're going to grab the people who care about this and maybe don't know what regenerative agriculture is and we'll educate them first.
I love that. Well, you guys are doing an amazing job building this company. I love the fact that you, at least, were not in the industry because I think that the best ideas are really coming from outside of the industry often, although your co-founder husband definitely was in it but wasn't doing the same type of product.
New launches coming up. You said that you're doing the tortillas. You're looking to do more and obviously more partnerships, more distribution overall. But it's definitely a product that everyone needs to try, whether you're gluten-free or not. You feel good.
about the product. And like I said, a million times, it tastes terrific. So thank you so much for coming on and sharing your journey with us, your credible story about the company and what you've built with Pacha. It's really, really the blueprint, I think, for where people need to be going in the food and beverage industry.
space around integrity and science and sustainability. And to everyone listening, check out Pacha in your stores online as well. And if you enjoyed this episode, don't forget to subscribe, leave a review, share it with someone. Definitely really, really worth listening to. So thanks again.
for coming on, Maddie. And thank you everyone for listening. Goodbye for now. Thanks, Cara. Thanks again for listening to The Cara Golden Show. If you would, please give us a review and feel free to share this podcast with others who would benefit. And of course, feel free to subscribe so you don't miss a single episode of our podcast.
Just a reminder that I can be found on all platforms at Kara Golden. I would love to hear from you too. So feel free to DM me. And if you want to hear more about my journey, I hope you will have a listen or pick up a copy of my Wall Street Journal bestselling book, Undaunted, where I share more about my journey, including founding and building Hint.com.
We are here every Monday, Wednesday, and Friday. Thanks for listening and goodbye for now.