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cover of episode The Virtual Future of Restaurants

The Virtual Future of Restaurants

2021/7/13
logo of podcast Land of the Giants

Land of the Giants

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A
Amadal Yuckber
A
Amanda Kloot
播音员
主持著名true crime播客《Crime Junkie》的播音员和创始人。
Topics
Charlie Walsh: 外卖员的经历揭示了虚拟品牌餐厅的运作模式,即多个品牌共享同一实体厨房,消费者对此并不知情。 Vic Cooksey: 幽灵厨房模式帮助Crazy Hog BBQ降低了运营成本,增加了收入,但也失去了与顾客的直接互动,社区氛围不复存在。 Alex Cantor: 在现有餐厅内开设虚拟品牌餐厅可以利用现有资源增加收入,无需额外雇佣员工,数据分析可以帮助预测市场趋势,开发新的菜品。 Andrew Ritchie: 虚拟品牌模式虽然增加了收入,但也增加了餐厅员工的工作压力和运营复杂性,利润不一定显著增加,并且可能导致本地餐厅竞争力下降。 Pierre-Dimitri Gourcote: Uber Eats 通过数据分析帮助合作餐厅发现潜在的市场机会,并简化虚拟品牌餐厅的运营。 Christopher Puglisi: 本地餐厅需要保持自身特色,避免被同质化,同时也要适应虚拟品牌带来的市场变化。 Amadal Yuckber 和 Amanda Kloot: 虚拟品牌和幽灵厨房是应对送餐应用崛起和餐厅利润率低的策略,但同时也可能导致餐饮体验的同质化,消费者对食物来源缺乏透明度。

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Chapters
The episode explores the rise of ghost kitchens and virtual brands, which have transformed the restaurant industry by enabling new revenue streams through delivery apps. This shift raises questions about the future of traditional dining experiences and the potential loss of industry soul.

Shownotes Transcript

There's a secret world of restaurants that you can only find when you open up the delivery apps. This brave new world of ghost kitchens and virtual brands has allowed traditional restaurants to access new revenue streams. And these new models are using data to shape new concepts and menus. But when tech reimagines what a restaurant even is, is the soul of an entire industry at stake? 

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