'Ask for a better deal' to maximise your internet speeds or savings this EOFY
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From the 1st of July, like many things, the price of your internet service could go up. Now we know insurance policies are going up, your energy bills will be going up, but the likelihood is telecommunications costs are also going to rise. I wanted to check in with our partners at the NBN, and the NBN do advertise with us, but I wanted to have a look at what effect this price rise is going to have on you in the coming weeks and months. Jane McNamara is from NBN and joins us. Hello, Jane.

Good to be with you, Clinton. Look, like so many people in business and utilities and retailers, you are having to put some prices up on July 1. That's right. So look, from the 1st of July, there will be changes to the wholesale prices. That's the prices that NBN charge the phone and internet providers. And look, on average, those wholesale prices will be adjusted by just under the annual percentage change in the Consumer Price Index.

So what that actually equates to is on our most popular residential plans across technologies and, you know, that fixed line network, that fibre technology base, the average wholesale price will increase between zero dollars

and $1.71 per month. And I think it's a good reminder that internet retailers set the retail price. So we charge the phone and internet providers the wholesale price and then the internet retailers, you know, charge you, me and our listeners a plan price depending on what plan you choose with them. And so might it be that the retailer increases the price by more than that wholesale price or even less? Yes.

Quite possibly, that's right. And so I think it's a really important reminder for our listeners that if they haven't already heard from their phone and internet provider, we know a lot of them have actually already communicated with their customers about price changes. If you haven't, maybe check in with them. And I think always it's a good idea

annual thing to do, check what plan you're on. You know, are you still on the right plan? Do you maybe need to get a different sort of plan depending on how much, you know, you need the NBN, how many connected devices you have? Chat to your phone and internet provider and ask the question, am I on the right plan? Which is important because you as the wholesale, the NBN as the provider, you are releasing new technology and regularly you have Accelerate Great, which is being released, I think, in September. So then that would mean that there would be some changes to plans.

Exactly right. And, you know, do check in with your provider, you know, today and say, accelerate great, which we're launching on the 14th of September, where we're going to have, you know, super fast speeds on the NBN, the fastest speeds.

fees that we've offered consumers and customers, we're going to provide that up to five to ten times faster than the plans that people are currently on. So we want to make sure people check in with their phone and internet provider to see how they can get one of those plans and what they might need to do now to get ready for that come September 14. And should they consider bundling it with other services?

I think that's a great opportunity because lots of the phone and internet providers want your business. There's so much competition. There's more than 120 phone and internet providers. So they're starting to do things to really pique our interest, bundling in entertainment services with your mobile plan and then your home broadband plan.

So it is a really good way to, you know, ask for a better deal, try and save some money. And maybe if your provider can't do that for you, have a look at what other providers are around and might best, you know, meet your needs and your budget. Shop around. Good advice. Thank you, Jane.

Thanks so much. Jane McNamara from NBN. Thanks to NBN. Look, they are partners of our program. Great things are happening every minute on NBN. And you can check out their website, nbn.com.au. But I wanted to talk to Jane today because there's been some stories in the papers you would have read this morning about all the various different services that are going up in price, and that does include internet. So the wholesale internet NBN charge is

is going to go up by up to $1.71 per month. It'll then be up to your provider how they pass that on. The message is just shop around because you might then be able to find yourself a better deal.