Etsy was on the brink of collapse in 2017—its stock plummeting, cash reserves dwindling, and analysts predicting its demise. Enter Josh Silverman, a turnaround expert with a track record from Evite, eBay, and Skype. As Etsy’s CEO, Josh focused the team on one key metric, sparking a stunning recovery. How did he transform a failing creative marketplace into a thriving powerhouse? In this conversation from 2020, Guy and Josh dive into the success factors of the Etsy turnaround, as well as the key moments in Josh's leadership journey.
