Shownotes Transcript
我们每天都要与形形色色的人交流，不管是在家还是进入社会，在交流的过程中，我们都必须注意一些事情，才能避免纷争。在人际交往过程中，我们既要做到不卑不亢，也要照顾与我们交流对象的情绪。。New Wordssubconsciously [,sʌb'kɔnʃəsli] adv. 潜意识地put guard down放下警惕softener ['sɔfnɚ] n. 软化剂；硬水软化器communicator [kə'mjʊnə'ketɚ] n. 传播者；发报机；通信员seek out找出；搜出；想获得Show your hands亮出你的双手 Use your hands to acknowledge the other person whether it’s a wave or a handshake to help. This helps the person subconsciously put his/her guard down.不论是挥手或握手，我们都可以用双手来表示对对方的认可。这个行为会让对方放下警惕。Use softeners before questioning提问前加点“软化剂”For example, instead of asking “Why would you do that?” you can ask “What made you do that?”. Or to make it even more gentle, you can ask, “What about the situation you were in made you do that?”例如，比起“你为什么那样做”我们可以说“是什么使得你那样做”，这样会更温和一些。或者说“你做这些事的时候是处在什么样的情况夏”会更好。Create “Me too” moments创造“我也是”的时刻What most people don’t realize is great communicators know how to seek out and create moments that get the other person thinking in their brain “Oh my Gosh, me too!”很多人都没有意识到一个成功的交流者懂得如何寻找并创造让对方脑中浮现出这样的想法：“哦，天呐，我也是这样。”This helps promote a sense of bonding and openness that creates a space for better communication.这会让人产生一种归属感，并敞开心扉，留给双方更多的交流空间。Communicate your feelings through stories通过讲故事来表达自己的感受Practice expressing your experiences and feelings through stories. Try to be detailed. For example, don’t just say you had a bad day. Share the specific details on what happened:试着讲故事来表达你的经历和感受，尽量详细一些。比如，不要仅仅说你今天过得不好，而要跟对方分享一些细节。Who was there? 都有谁？How did you feel when it happened?事情发生的时候你是什么感觉？What do you think caused it?你认为为什么会发生这件事？