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cover of episode Office English: Cold calls

Office English: Cold calls

2025/5/5
logo of podcast Learning English For Work

Learning English For Work

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People
G
Georgie
P
Phil
P
Pippa
主持人
专注于电动车和能源领域的播客主持人和内容创作者。
Topics
Pippa: 在职场中,我发现与不熟悉的人进行初步沟通,无论是通过电话还是邮件,都可能带来挑战。我通常会采取积极且礼貌的态度,但我也意识到电话沟通尤其需要充分的准备,因为你无法预知对方的反应。我个人更倾向于邮件沟通,因为这样我可以更周全地组织我的想法和表达。然而,我也认识到,在某些情况下,电话沟通可能更直接和高效。因此,我总是试图根据具体情况来权衡选择最合适的沟通方式,以确保我的信息能够清晰地传达,并建立积极的职场关系。 Phil: 我认为在职场中与陌生人建立联系,关键在于快速有效地传递关键信息。无论是通过电话还是邮件,我都强调要确保找对联系人,并尊重对方的时间。在电话沟通中,我会直接介绍自己和来意,并询问对方是否方便通话。在邮件沟通中,我会力求简洁明了,避免冗长的内容,并提出明确的问题以引导对方回复。此外,我还强调了跟进的重要性,通过定期检查和礼貌提醒,保持对话的持续进行,最终促成合作或达成目标。我认为,选择电话还是邮件,取决于具体情况和沟通目的。 Georgie: 我个人不太喜欢没有提前安排的电话,因为我喜欢事先做好准备,例如写下笔记或问题。我认为提前准备有助于我更好地应对电话沟通,并感到更加自信。因此,我更倾向于提前安排好的电话,这样我可以更好地控制沟通的节奏和内容,并确保我能够清晰地表达我的想法和需求。总的来说,我认为充分的准备是成功进行职场沟通的关键,尤其是在与不熟悉的人进行沟通时。

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Shownotes Transcript

Do you ever have to call or email people you don't know at work? In this episode of Office English, Pippa and Phil talk about cold calling and building relationships with new people at work.

(Image credit: BBC/Getty Images)

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250505

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