From flight attendant to CEO: Safety first for JAL's first female boss
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Tottori Mitsuko has taken anything but a conventional path to the top at Japan Airlines (JAL). The 59-year-old started out as a flight attendant in the mid-1980s, and in April this year she became the airline's first female CEO. She tells NHK about her strategy for JAL as the airline industry evolves in the post-pandemic environment.