We're sunsetting PodQuest on 2025-07-28. Thank you for your support!
Export Podcast Subscriptions
cover of episode 107:  4 Leadership and Service Lessons From Independence Day

107: 4 Leadership and Service Lessons From Independence Day

2022/7/3
logo of podcast Customer Service Academy

Customer Service Academy

Shownotes Transcript

We can learn so much from our Founding Fathers when it comes to leadership - particulalry from John Adams.

Remember that great leadership fuels great employee experiences, which inspires hospitality and customer experience.

 

  • Believe deeply in your values

  • Be passionate

  • Value your family

  • Beware jealousy and workplace politics

 

 

It's time for the great service comeback!

 

Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants.  He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement.  Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

 

Tony Johnson Customer Service Expert | Author | Trainer | Speaker

 

Check out my FREE Resources and Training Tools:

Web: https://www.igniteyourservice.com/)

YouTube: https://www.youtube.com/c/RecipeforserviceNet)

Twitter:  https://twitter.com/ServiceRecipe)

Instagram: https://www.instagram.com/recipeforservice/)

Tik Tok:  https://vm.tiktok.com/owrTbL/)

Facebook:  https://www.facebook.com/tonyjohnsoncx/)

 

Music: http://www.bensound.com)