In this episode of Changing Minds, I dive into one of the most vital skills you can ever develop: handling difficult conversations. Whether you're sharing bad news, giving feedback, or discussing sensitive topics, these moments shape relationships and outcomes. Drawing insights from three transformative books—Nonviolent Communication, Crucial Conversations, and Difficult Conversations—I’ll share actionable strategies to navigate these interactions with empathy and effectiveness. Join me as we explore the neuroscience, emotional intelligence, and tools to turn challenging talks into meaningful connections.
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