Heather Younger shares the simple steps anyone can take to help others feel heard and valued.
— YOU’LL LEARN —
2)** The wrong and right way to paraphrase what you heard **
3)** How to keep your patience when things get heated **
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— ABOUT HEATHER —
Heather R. Younger is the founder and CEO of Employee Fanatix. She is an international keynote speaker, host of the “Leadership with Heart” podcast, and a workplace culture, employee engagement and diversity, equity and inclusion consultant. Heather has a law degree from the University of Colorado Boulder. She is the best-selling author of The 7 Intuitive Laws of Employee Loyalty and The Art of Caring Leadership.
• Book: The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood)
• LinkedIn: Heather Younger)
— RESOURCES MENTIONED IN THE SHOW —
• Book: Developing the Leader Within You) by John Maxwell** **
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