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cover of episode Michael Gomez - The Secret Sauce to Better Employee Engagement

Michael Gomez - The Secret Sauce to Better Employee Engagement

2025/5/27
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Mike Gomez: 作为Tasty Restaurant Group的人力资源副总裁，我致力于影响7500人的生活。我们公司业务复杂，拥有六个品牌，遍布23个州。我认为人力资源部门的关键在于真正向企业展示他们需要关注的方向，以确保员工真正感到自己是其中的一部分。为了提升员工敬业度，我们需要了解各个系统之间的相互依赖性，并关注员工的内在需求。重要的是，员工希望先看到你有多关心他们，然后才会关心你知道多少。因此，我们致力于弥合主管和员工之间的差距，提供发展反馈，并规划员工的未来职业生涯。我们还推出了管理层脉搏调查，以了解员工的反馈。此外，我们正在评估一项独特的福利计划，该计划可以返还大量的FICA税收节省，并为员工提供以前从未有过的许多福利选择。我们还为员工创建了一个争议解决流程，以帮助他们解决问题。通过这些措施，我们希望能够提升员工的敬业度，降低员工流失率，并最终增加销售额和盈利能力。我相信，为了变得伟大，我们必须了解他人的伟大，并共同努力实现我们的目标。 Mike Gomez: 我认为绩效管理是提升员工敬业度的关键。我们采用了一种新的绩效管理评估系统，该系统完全透明、高度自动化、灵活且适应性强。重要的是，从领导层到组织各个层面都要统一对重要事项的认识。评估标准是关键，因为它们告诉员工标准有多高。我们制定了统一的卓越标准，创建了绩效计划，详细说明了所有责任、KPI和评估标准。绩效计划的另外两个部分是能力（将关键行为与绩效工资联系起来）和个人发展计划。绩效计划是与员工沟通你对他们的期望、他们如何完成工作以及你如何支持他们成长的绝佳方式。除了提供计划外，我们还针对计划提供反馈。继任计划也很重要，我们要规划为我们工作的人的未来职业生涯。我们推出了管理层脉搏调查，询问他们的反馈。我们转向了一种新的全自动评估系统，员工可以分享他们的反馈。员工和主管之间的关系更加紧密。

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Michael Gomez, CHRO at Tasty Restaurant Group, joins us this episode to discuss what drives employee engagement and the steps organizations can take to boost their own employees’ engagement. 

[0:00] Introduction

  • Welcome, Michael!
  • Today’s Topic: The Secret to Better Employee Engagement

[3:21] What’s the “secret sauce” for better employee engagement?

  • Understanding the interdependency of various systems within an organization
  • How to build trust within an organization

[8:30] How to create more engagement within an organization

  • Why employee feedback is a powerful tool for driving engagement
  • Offering employees meaningful benefits that won’t compromise their take-home pay

[27:32] How can organizations begin boosting employee engagement?

  • Letting your employees know that you want to understand their challenges
  • How to garner leadership support

[30:40] Closing

  • Thanks for listening!

Quick Quote

“[Employee engagement] is about aligning from leadership through all levels of the organization on what’s important.”

Connect with Mike:

·       LinkedIn)

Connect with David: 

·       LinkedIn)

·       [email protected])

Connect with Dwight:

·       LinkedIn)

·       [email protected])

 Podcast Team

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To schedule a meeting with us: https://salary.com/hrdlconsulting

For more HR Data Labs®, enjoy the HR Data Labs Brown Bag Lunch Hours every Friday at 2:00PM-2:30PM EST. Check it out here: https://hrdatalabs.com/brown-bag-lunch/)

Produced by Affogato Media)