HR technology has shifted from a single system of record to a more interconnected approach where data can flow more easily between systems. This transition is driven by the need for better data accessibility and integration, especially as organizations face complex regulatory and compliance requirements.
Compensation remains crucial because it is a key factor in attracting and retaining talent. It also impacts pay equity and employee satisfaction. Younger generations are increasingly looking at comprehensive benefits, including things like pet insurance, in addition to salary. Compensation is also a critical part of performance management and career development, influencing how employees perceive their growth within the organization.
While the core processes of compensation, such as job evaluation and salary ranges, have remained largely the same, the technology used to manage these processes has advanced significantly. Modern systems offer better data integration, transparency, and tools for managing pay equity and performance. However, many organizations still struggle with leveraging these technologies effectively due to a lack of understanding and expertise.
The integration of multiple HR technologies can create a significant 'tech debt' in terms of implementation time, resource allocation, and ongoing maintenance. Organizations often struggle with extracting full value from these systems, especially when there is a lack of skilled personnel to manage and optimize the technology. This has led to a renewed focus on the balance between technology and services to ensure effective implementation and utilization.
Transparency in compensation helps ensure pay equity by making pay ranges and criteria clear and consistent. It also prevents employees from feeling underpaid or unfairly treated, which can lead to higher retention rates. Transparent compensation practices allow employees to understand how their pay is determined and what they can do to improve it, fostering a sense of fairness and trust within the organization.
Innovative models include skill-based pay, which compensates employees based on their skills rather than their job title. This approach can help achieve pay equity by focusing on actual competencies. Another model is to replace merit increases with cost of living adjustments and use incentive pay to drive performance, which can be more effective and fair in rewarding employees based on their contributions.
Organizations should focus on a balanced approach that includes both technology and services. This means investing in the right tools and also ensuring there are skilled professionals who can manage and optimize the technology. Building a strategy that includes change management and a clear understanding of the organization's needs is crucial. Additionally, leveraging platform clusters that offer integrated ecosystems can help streamline the implementation and maintenance of HR technologies.
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Sapient Insights Group is the research and advisory firm that organizes the annual HR technology survey which seeks to shed light on HR professionals’ relationships with existing and emerging technologies. In this episode, Stacey Harris (Chief Research Officer & Managing Partner) and Teri Zipper (CEO & Managing Partner) join us to discuss HR’s technical revolution and how it has been affecting compensation.
This conversation took place at the HR Tech 2024 conference in Las Vegas.
[0:00] Introduction
[5:28] How has HR’s landscape changed (besides AI)?
[12:44] HR’s technology paradox
[20:33] How important is compensation in the modern HR ecosystem?
[32:32] Closing
Quick Quote
“[Compensation] shows up in places we often forget inside the whole HR model—it’s part of your time and attendance . . . that’s a really important issues for those people who depend on it.”**Resources:**Sapient Insights)**Contact:**Stacey's LinkedIn)Teri's LinkedIn)David's LinkedIn)Dwight's LinkedIn)Podcast Manager: Karissa Harris)****Email us!)****Production by Affogato Media)