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cover of episode 🎙️ New Episode: How Shweta Ramkumar Helps Healthcare Professionals Speak English with Empathy & Confidence | English for Medical Communication at Work

🎙️ New Episode: How Shweta Ramkumar Helps Healthcare Professionals Speak English with Empathy & Confidence | English for Medical Communication at Work

2025/6/19
logo of podcast Real English Conversations Podcast - Learn to Speak & Understand Real English with Confidence!

Real English Conversations Podcast - Learn to Speak & Understand Real English with Confidence!
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Shweta Ramkumar: 我从小时候观察母亲与社区居民互动中体会到，有效的沟通不仅仅是语言，更重要的是同理心和对不同文化背景的理解。即使我的英语很流利，也曾因不善于表达而难以与人建立联系。在医疗环境中，我亲身体验到，医护人员的语言表达能力固然重要，但更关键的是他们是否能够倾听患者的声音，理解他们的需求，并以尊重和关怀的态度对待他们。我致力于帮助非英语母语的医护人员提升沟通技巧，让他们不仅能够清晰地表达自己的想法，更能够与患者建立信任和有效的医患关系。我强调，有效的沟通包括肢体语言、面部表情、语调和语速等非语言因素，以及文化敏感性和对患者个体差异的尊重。通过我的指导，医护人员可以更好地理解患者的感受，从而提供更优质的医疗服务。

Deep Dive

Chapters
Shweta's upbringing with a doctor mother significantly influenced her understanding of effective healthcare communication. Observing her mother's interactions with diverse patients highlighted the importance of empathy, patience, and clear communication, even with those facing financial or educational challenges. This early exposure shaped Shweta's passion for helping healthcare professionals improve communication.
  • Shweta's mother, while not a clinical doctor, provided healthcare advice to underprivileged neighbors, demonstrating effective communication despite challenges.
  • Shweta's personal experience as a patient further highlighted the difference between compassionate and impersonal healthcare interactions.
  • These experiences inspired Shweta to focus on improving communication in healthcare, emphasizing empathy and patient-centered care.

Shownotes Transcript

In this episode of the Real English Conversations Podcast, Curtis interviews Shweta Ramkumar, a communication coach and founder of Healthy Dynamics,  who helps healthcare professionals from non-English speaking backgrounds become confident, empathetic communicators in English. Shweta’s passion for healthcare communication began at home, growing up with a doctor mom. Today, she uses that experience to coach international healthcare workers, blending emotional intelligence, cultural understanding, and real-life clinical scenarios with ESL strategies. They discuss: The biggest English communication mistakes healthcare professionals make (and it’s not grammar)

Why miscommunication can create emotional stress for both patients and providers

How empathy, trust, and active listening can improve patient care

The powerful results her clients see through one-on-one coaching

Whether you’re a doctor, nurse, medical student, or ESL professional in healthcare, this episode will help you understand how clear, compassionate English can truly change lives, starting with your own. 👩‍⚕️ Connect with Shweta & Healthy Dynamics: LinkedIn: Shweta Ramkumar)

YouTube: Healthy Dynamics Channel)

Business Page: Healthy Dynamics on LinkedIn)

💬 Want to Speak English Clearly & Confidently at Work? We’re currently accepting 5 new professionals into our private coaching program with Teacher Curtis. 👉 Book your trial session now) and start building the communication skills you need to succeed in the workplace. 🚀 What We Help You With: Speak clearly and professionally in any situation

Reduce your accent and be easily understood

Understand fast-spoken English in meetings and calls

Give presentations and answer tough questions with confidence

Prepare for job interviews and real-world work situations

Navigate sensitive conversations with clarity and emotional control

🌍 Learn more at: realenglishconversations.com)