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cover of episode 🎙️ New Episode: How Shweta Ramkumar Helps Healthcare Pros Communicate In English with Empathy | English for Global Professionals

🎙️ New Episode: How Shweta Ramkumar Helps Healthcare Pros Communicate In English with Empathy | English for Global Professionals

2025/6/19
logo of podcast Real English Conversations Podcast - Learn to Speak & Understand Real English with Confidence!

Real English Conversations Podcast - Learn to Speak & Understand Real English with Confidence!
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Shweta Ramkumar
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Shweta Ramkumar: 我从小就观察到我的母亲如何与不同背景的人进行有效的沟通，这对我产生了深远的影响。我意识到，良好的沟通不仅仅是语言能力，更重要的是同理心和对患者的尊重。在医疗环境中，患者往往处于脆弱的状态，他们需要被倾听、被理解和被尊重。作为一名沟通教练，我的目标是帮助医疗专业人员掌握这些重要的沟通技巧，从而建立更健康、更有效的医患关系。我认为，同理心不是天生的，而是一种可以通过学习和实践来培养的技能。我鼓励我的客户反思自己的沟通方式，了解自己的价值观和信念，并学会从患者的角度看待问题。通过积极倾听、设身处地地思考和真诚地表达关怀，我们可以建立更深层次的连接，从而改善患者的治疗效果和整体体验。此外，我也强调文化敏感性的重要性，因为在多元文化的环境中，我们需要了解不同文化背景的患者的需求和期望，从而提供更个性化的服务。总而言之，我认为同理心是医疗沟通的核心，它不仅可以改善医患关系，还可以提高医疗质量和患者满意度。

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Chapters
Shweta's mother, although not a clinical doctor, provided healthcare advice to the community. This experience showed Shweta the importance of patient communication, especially with diverse populations. Her own experience as a patient highlighted the contrast between impersonal clinical settings and her mother's compassionate approach.
  • Shweta's mother's interactions with patients sparked her interest in patient-provider communication.
  • Early experiences showed the importance of patient-centered communication.
  • Observation of her mother's patient and kind interactions, even with challenging patients, shaped her understanding of communication.

Shownotes Transcript

In this episode, Curtis interviews Shweta Ramkumar, the founder of Healthy Dynamics and a communication coach who specializes in helping healthcare professionals from non-English speaking backgrounds improve their English and become powerful, empathetic communicators. Shweta shares how growing up with a doctor mom first sparked her interest in patient-provider communication — and how that early insight led her to build a unique coaching method that combines emotional intelligence, real-world healthcare experience, and ESL instruction. They talk about the most common mistakes healthcare workers make (that aren’t about grammar), the emotional cost of miscommunication, and why empathy, trust, and active listening are just as important as knowing the right vocabulary. You’ll also hear how one-on-one coaching with Shweta helps medical professionals build stronger relationships with patients and colleagues — and feel more confident at work. If you're a healthcare provider, coach, or English learner working in a high-stakes environment, this episode will open your eyes to the real power* of clear, compassionate communication. 👉 Connect with Shweta Ramkumar and Healthy Dynamics: 🌐 https://www.linkedin.com/in/shweta-ramkumar-b4906515) 📺 https://youtube.com/@HealthyDynamics) 💼 https://www.linkedin.com/company/healthy-dynamics) 💬 Want our help to accelerate your results? We currently have space for 5 professionals to join Teacher Curtis for 1-to-1 coaching. Book your trial session now and let’s build your communication confidence together. 👉 Click here to book a trial lesson: https://realenglishconversations.com) We specialize in helping professionals become confident English communicators in the workplace with lessons focused on: Communicating your ideas clearly and effectively

Reducing your accent to be easily understood

Understanding fast-spoken English in meetings and calls

Delivering strong presentations & handling follow-up questions

Building rock-solid confidence to speak in ANY professional situation

Preparing for job interviews

Navigating difficult or sensitive workplace conversations

🎯 Learn more at: realenglishconversations.com)