Episode 4: Learn about the wonder treatment that improves almost every disease and makes clinicians happier?
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Show notes THE CASE Dr P works in a busy inner-city practice. One day a cancer patient bemoans the fact that she “never sees the same doctor twice” at the hospital, and asks “can I see you again doctor, you have been so helpful and understanding today?” Like many practices Dr P’s workplace uses a triage system, ensuring rapid on the day access for many patients but with poor continuity of care. She is finding it frustrating not to be able to see her own patients over time and wants to put the case to the partners that they need to reorganise their systems a bit to allow better continuity of care. What should she say to her colleagues about this issue?

1) RCGP Continuity of Care Toolkit)

2. Continuity Counts Website)

3. Continuity counts – A whole-practice approach to improving GP relational continuity)

4. Continuity in general practice as predictor of mortality, acute hospitalisation, and use of out-of-hours care: a registry-based observational study in Norway British Journal of General Practice 2022; 72 (715): e84-e90. DOI: 10.3399/BJGP.2021.0340)

5. Continuity of GP care: using personal lists in general practice British Journal of General Practice 2022; 72 (718): 208-209. DOI: 10.3399/bjgp22X719237)