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Bradley Sutton
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Santiago Gelvez
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Bradley Sutton: 本期节目采访了宠物益生菌品牌PetCultures的创始人Santiago Gelvez,他分享了自己从宝洁、百事可乐等大公司跳槽创业,并通过研发产品拯救爱犬Tango的故事,以及如何利用亚马逊平台实现品牌成功。 节目中,Bradley Sutton与Santiago Gelvez探讨了PetCultures的创业历程,包括产品研发、市场拓展、定价策略、亚马逊运营技巧等方面。 Bradley Sutton还对Santiago Gelvez的创业经历表示赞赏,并鼓励其他卖家学习他的经验。 Santiago Gelvez: 我在宝洁和百事可乐等公司工作多年,积累了丰富的品牌管理经验。三年前,我的爱犬Tango生病,市面上的益生菌产品无法有效治疗,这促使我研发了一种新型宠物益生菌配方,并以此为基础创立了PetCultures品牌。 创业初期,我面临着资金压力和市场竞争的挑战,但通过专注于产品质量和客户体验,并利用亚马逊的订阅与保存功能,我成功实现了品牌盈利。 之后,我将业务拓展到欧洲市场,利用欧洲市场较低的客户获取成本和较低的竞争,进一步推动了品牌增长。 在品牌营销方面,我注重讲述品牌故事,并利用社交媒体等渠道进行推广。 我建议其他卖家在创业初期,要做好充分的市场调研,并根据市场需求调整产品和营销策略。同时,要注重建立客户忠诚度,并利用亚马逊平台的各种工具来提高运营效率。

Deep Dive

Chapters
Santiago Gelvez, born and raised in Colombia, shares his career path from aviation maintenance to working for Procter & Gamble and PepsiCo. A health crisis with his dog, Tango, led him to create a pet probiotic, ultimately propelling him into entrepreneurship.
  • Santiago's background in aviation and business.
  • His experience working for major corporations like Procter & Gamble and PepsiCo.
  • The pivotal role of his dog Tango's illness in his career change.

Shownotes Transcript

In this episode, an Amazon seller shares how creating products to save his dog launched his brand, leading to Amazon featuring his inspiring story on its website.

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Join us for an inspiring conversation with Santiago Gelvez of PetCultures.com, a Colombian-born entrepreneur whose heartwarming journey to save his dog Tango sparked an innovative adventure in the pet product industry. Santiago's transition from a career with giants like Procter & Gamble and PepsiCo to founding a thriving e-commerce brand is a riveting tale of passion and perseverance. Discover how a personal crisis and a collaboration with a veterinarian friend led to the creation of a groundbreaking pet probiotic that not only improved Tango's health but also caught Amazon's attention, turning Santiago's entrepreneurial dream into a flourishing reality.

Santiago opened up about his strategic expansion into the European market, sharing key insights into the unique challenges and opportunities he faced. Learn about his experience relocating to Europe and how it unveiled lower competition and cost per acquisition, proving crucial for growth in the pet supplement sector. Santiago emphasizes the importance of Amazon's Subscribe and Save feature, which has been instrumental in fostering customer loyalty and achieving profitability. Through his story, Santiago underscores the need for patience and strategic planning in the competitive landscape of online supplements.

Marketing is at the heart of Santiago's success, and he generously shares his strategies for brand growth. From offering enticing discounts to crafting compelling personal stories, Santiago's approach is both innovative and relatable. He discusses the power of storytelling in branding, particularly the role of his journey with Tango, and explains how workshops with industry experts like Kevin King have fueled his brand's expansion across European marketplaces. This episode is a treasure trove of advice for aspiring entrepreneurs looking to make their mark in the pet product industry and beyond.

In episode 632 of the Serious Sellers Podcast, Bradley and Santiago discuss:

00:00 - From Procter & Gamble to Pet Products

00:00 - Seller's Amazon Success Story

04:27 - Ineffective Probiotics for Pets

07:44 - Starting a Business and Making Profit

09:47 - Expansion Through European Markets and Strategies

18:31 - Pricing Strategy and Amazon Subscribe & Save

18:37 - Pet Products Marketing and Global Expansion

26:30 - Amazon Mexico Regulatory Challenge

29:59 - Pet Supplement Brand Marketing Strategy

30:38 - Expanding Brand in European Amazon Markets

33:50 - Private Label Product Launch Strategy