The buzz: “From a business standpoint, human-centered AI solutions leverage human science and qualitatively thick data to understand the deeper needs, aspirations and drivers that underlie customer behaviors…to tap into user behavior and subconscious patterns to construct products and services that follow more satisfying, informed, enriching…user experiences.” cognizant.com
We’re living and working in the era of game-changing technologies including IoT, AI, ML, and Predictive Analytics. Beyond disrupting business models and creating new business processes, these technologies have a huge impact on us, the people who are part of the processes. But what good are these technologies if they don’t work well for us humans?
Unless innovators take a user-centric approach, they run the risk of creating a set of technical prototypes without delivering real business value.
We’ll ask Naeem Zafar at Telesense and Bert Laws and Adam Mardini at SAP for their take on AI Is For Humans – Part 3.
