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cover of episode LIVE: Should your team set aside time for virtual hangs?

LIVE: Should your team set aside time for virtual hangs?

2023/5/16
logo of podcast Work Check

Work Check

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D
Deb Lao
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Marshall Walker Lee
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Deb Lao: 虚拟社交是远程和混合办公环境中建立团队联系的关键方式。它有助于建立心理安全感、信任感和团队凝聚力,让团队成员之间更加熟悉,即使平时工作中接触不多。虚拟社交并非线下社交的完美替代品,但它是目前最好的选择。没有虚拟社交,工作环境将变得冷漠和功利化。 虚拟社交活动可以帮助团队成员打破隔阂,更容易建立联系和合作。通过一些低风险的互动,成员之间可以建立良好的关系,为未来的合作奠定基础。例如,分享性格测试结果可以帮助团队成员更好地了解彼此,从而提高合作效率。 虚拟社交有助于建立工作友谊,而工作友谊能提升工作满意度和留存率。数据显示,拥有工作中密友的员工更可能推荐公司,留在公司,并且工作满意度更高。虚拟社交活动可以为害羞或新加入团队的成员提供一个融入团队的机会,避免他们被边缘化。 虽然没有完美的虚拟社交模式,但一些有效的模式已经存在。团队应该积极尝试不同的活动和节奏,找到适合自己的方式。不应该因为追求完美而放弃尝试,应该灵活调整,找到适合团队的最佳方案。 Marshall Walker Lee: 在远程和混合办公环境下,许多人已经没有足够的时间完成自己的工作,如果虚拟社交活动占用工作时间,就应该被视为工作,需要评估其有效性。虚拟社交活动往往缺乏明确的目的,导致尴尬和混乱。许多人并不清楚这些活动的意义所在,因此效果不佳。 虚拟社交活动并非建立团队联系的最佳途径,它可能会挤占其他更有意义的活动时间。应该鼓励更自然、更灵活的团队互动方式,而不是强制性的虚拟社交活动。 强制性的虚拟社交活动可能对内向的人造成压力,并让其感到疲惫。此外,人们对社交的需求不同,强制性的虚拟社交活动可能并不适合所有人。虚拟社交活动可能与员工的个人生活产生冲突,例如,工作时间安排的虚拟社交活动可能与员工的家庭时间冲突。 应该从系统层面解决虚拟社交时间安排问题,避免将其视为额外负担。团队应该尝试更有效的方式来建立团队联系,例如通过调整工作安排来创造更多机会,或者利用现有的工作流程来促进团队互动。通过高效的工作和互相尊重来建立团队联系,而不是依赖强制性的虚拟社交活动。

Deep Dive

Key Insights

What is the main argument against dedicating work time to virtual socializing?

Marshall argues that virtual socializing often lacks a clear purpose and can feel forced, making it an inefficient use of time. He believes it crowds out other activities that could more effectively build meaningful connections and productivity. Additionally, he highlights that these events can be exhausting, especially for introverts, and may not cater to everyone's preferences or life circumstances.

Why does Deb believe virtual socializing is important for teams?

Deb argues that virtual socializing helps build psychological safety, camaraderie, and trust among team members, especially in hybrid and remote work environments. She emphasizes that these activities create familiarity with teammates, making collaboration easier when work-related tasks arise. Deb also cites data showing that having a workplace best friend increases job satisfaction and retention.

What does Marshall suggest as an alternative to organized virtual social events?

Marshall suggests allowing for more organic, ad hoc, and self-organized activities where team members can connect in ways that suit their preferences. He believes that forced group events often fail to foster genuine connections and that people should have the freedom to build deeper relationships through smaller, more meaningful interactions, such as one-on-one coffee chats or shared Spotify playlists.

How does Deb address the concern that virtual socializing might exclude shy or new team members?

Deb argues that structured virtual social events can help shy or new team members break down barriers and feel included. She shares an example of how playing a Jackbox game with her team made it easier for her to initiate one-on-one conversations afterward. Deb believes that without these facilitated events, some individuals might be left out of organic socializing, reinforcing cliques within the team.

What data does Deb use to support the importance of workplace friendships?

Deb references Gallup data showing that having a close friend at work became even more important during the pandemic. People with workplace best friends were more likely to recommend their workplace, stay at their job, and report higher job satisfaction. Atlassian's own research also confirms that workplace friendships contribute to team connectedness and overall happiness.

What is Marshall's concern about work friendships, especially for managers?

Marshall highlights that work friendships can create challenges for managers who need to give constructive criticism. He shares a personal experience where he became work best friends with a colleague and later had to manage them, leading to a conflict between maintaining the friendship and delivering critical feedback. This dynamic can make it difficult to balance personal relationships with professional responsibilities.

How does Deb propose making virtual socializing more effective?

Deb suggests treating virtual socializing like an intentional date night, where teams prioritize and schedule quality time to build relationships. She emphasizes the need to remove other tasks from team members' plates to create space for these activities. Deb also advocates for experimenting with different tactics and cadences to find what works best for each team, rather than abandoning virtual socializing altogether.

What metaphor does Marshall use to describe the need for reevaluating virtual socializing?

Marshall compares the current state of virtual socializing to a garden overrun with weeds. He suggests that to allow new, more meaningful connections to grow, teams need to 'pull some weeds' by removing less effective activities and creating space for better-designed, intentional interactions that foster genuine connectedness.

Shownotes Transcript

Ever been to a cringey Zoom social hour at work, playing online trivia or doing awkward icebreakers with your colleagues? Sometimes virtual socializing at work is great…and sometimes it feels like a waste of time. But in workplaces where IRL hangs aren’t possible, should we really skip socializing altogether?

For our first ever live show, recorded at Atlassian's Team '23 conference in Vegas, debaters Deb Lao and Marshall Walker Lee took to the stage to debate this thorny topic.  Deb defended virtual socializing, citing the benefits of a workplace BFF and the value of dedicating work time to culture building. Marshall countered, making the case that so many of these Zoom hangs are so poorly executed, they should be canceled so more organic team bonding can flourish.