Vanguard's Advisors Alpha study quantifies the value of working with a financial advisor at about 3% annually, with the largest component being behavioral coaching, which accounts for upwards of 200 basis points.
Behavioral coaching is crucial because it helps clients stay invested during market volatility or emotional inflection points. A single 10-15 minute conversation can prevent clients from abandoning their financial plan, potentially saving them a lifetime of fees.
By 2045, an estimated $84 trillion will be transferred, with $72 trillion going to heirs and the remainder to charitable contributions. Younger generations and women are expected to be the primary beneficiaries.
Women are expected to control more wealth due to longer lifespans, often outliving their spouses by five years or more. Additionally, women tend to marry older men, which could extend the period they manage family wealth.
Advisors should enhance their service offerings by leveraging technology, such as apps and websites, and adopting flexible communication methods like text and short-form video. They should also focus on building trust and relevance with younger investors who value digital savviness and authenticity.
67% of millennials surveyed by Broadridge expressed interest in traditional wealth management services over the next five years, indicating a strong appetite for financial advice among younger generations.
Proactive coaching involves anchoring financial planning in clients' values and goals, reminding them of potential market disruptions, and using empathetic communication to build trust and alignment. This approach helps clients stay committed to their financial plans.
Key trends include the peak retirement of baby boomers, increasing longevity, and the rise of women and younger generations as primary wealth holders. These shifts require advisors to rethink their value propositions to remain relevant to evolving client needs.
Advisors should ensure diversity within their teams, as women often prefer to see other women in advisory roles. Younger women, in particular, show a growing preference for working with female advisors, while older women may still lean toward male advisors.
Younger investors expect a seamless digital experience, including user-friendly apps, websites, and social media presence. Advisors must adapt to these preferences by offering immediate, tech-driven solutions that align with the way younger clients consume information.
The senior advice strategist at Vanguard’s Investment Advisory Research Center discusses how advisors can best serve next-gen clients amid a $84 trillion wealth transfer. Host: Greg Bartalos.)