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cover of episode Using Radical Candor to Strengthen Relationships at Work and Home with Kim Scott

Using Radical Candor to Strengthen Relationships at Work and Home with Kim Scott

2024/4/24
logo of podcast All the Hacks with Chris Hutchins

All the Hacks with Chris Hutchins

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Kim Scott: 激进坦诚并非意味着可以粗鲁无礼,而是关爱与挑战的结合。它包含四个象限:激进坦诚、谄媚虚伪、漠不关心和粗暴侵略。其中,毁灭性同理心(关爱但不敢挑战)是常见的错误,它看似友好,实则有害。激进坦诚适用于所有关系,能增进感情,提高效率。 在提供反馈时,应先征求反馈,再给予反馈。赞扬要具体、真诚,批评要私下进行,并使用情境-观察-结果-下一步的框架。如果不同意反馈,应寻找共同点,并礼貌地解释原因。 激进坦诚的表达方式因文化和个人而异,应根据具体情况调整。避免通过邮件或短信等异步方式提供反馈,最好通过电话或面对面沟通。 处理无意识偏见时,应区分偏见、偏见和欺凌,并采取相应的措施。可以建立共同的词汇,例如“紫色旗帜”,来提醒对方注意偏见言行。 与家人沟通时,应及时沟通,表达感激,并征求反馈。将激进坦诚视为一种基本的人际关系卫生习惯,并保持耐心和坚持。 Chris Hutchins: 作为主持人,Chris Hutchins主要通过提问引导Kim Scott阐述激进坦诚的概念、技巧以及在不同情境下的应用,并分享自身经验。

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Kim Scott introduces the concept of Radical Candor, explaining its definition and the common misconceptions about it. She outlines the four quadrants of feedback and emphasizes the importance of balancing care personally with challenging directly.

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#169: Bestselling author Kim Scott highlights the impact of using radical candor to maintain better relationships at work and home. She shares tactics to solicit feedback, overcome the discomfort of giving and receiving criticism, and navigate situations when others disagrees with your feedback. They also discuss the evolution of Radical Candor towards Radical Respect, which addresses the impact of unconscious biases.

Kim Scott is the co-founder of Radical Candor), an executive education company based on her book, which has sold over 1 million copies and has been translated into 23 languages. Kim has a diverse background in leadership and management, having coached CEOs at top tech firms like Dropbox, Qualtrics and Twitter, as well as leading teams at Apple University and Google.

Link to Full Show Notes: https://allthehacks.com/kim-scott-radical-candor)

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Resources Mentioned

Kim Scott: Website) | LinkedIn)

Radical Respect: How to Work Together Better) (Available for Pre-Order)

Books:

- The No Asshole Rule) by Robert I. Sutton

- Thinking, Fast and Slow) by Daniel Kahneman

Full Show Notes

(00:00) Introduction

(02:13) What Is Radical Candor?

(07:21) Importance of Radical Candor in Personal Relationships

(16:39) How Do You Deliver Radically Candid Feedback?

(19:33) Ways to Share Criticism as Feedback

(25:42) 4 Steps for Soliciting Feedback

(31:28) What to Do If Someone Disagrees with Your Feedback

(34:17) The Differences in Radical Candor Across Different Cultures

(36:47) The Negative Impact of Sharing Feedback on Text or Email

(44:17) The Evolution from Radical Candor to Radical Respect

(49:54) Examples of Unconscious Bias

(54:01) Tactics to Handle Unconscious Bias

(57:44) Applying Radical Candor and Respect with Family

(1:00:41) Importance of Being Open to Criticism from Your Kids

Connect with All the Hacks

All the Hacks: Newsletter) | Website) | Membership) | Email)

Chris Hutchins: Twitter) | Instagram) | Website) | LinkedIn)

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