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cover of episode How to have better conversations (with Celeste Headlee)

How to have better conversations (with Celeste Headlee)

2021/3/29
logo of podcast How to Be a Better Human

How to Be a Better Human
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Celeste Headlee
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Chris Duffy
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Celeste Headlee: 本期节目主要围绕如何提升沟通技巧展开，作者认为良好的沟通技巧并非在于技巧性的表演，而是真正地专注于倾听和交流。她批判了传统沟通技巧中一些无效的建议，并分享了自己在多年采访经验中总结出的实用技巧，例如专注于倾听、避免打断、提出开放式问题、避免将自身经历与他人经历简单类比等。她还强调了在沟通中同理心的重要性，以及如何处理敏感话题和与难以沟通的人交流。此外，作者还分享了如何平衡有效沟通与避免为仇恨言论提供平台的方法，她认为真正的目标受众是那些可以被说服的中间群体，而不是那些发表仇恨言论的人。 Chris Duffy: 作为节目的主持人，Chris Duffy 与 Celeste Headlee 就沟通技巧进行了深入探讨，并分享了自己在沟通中遇到的问题和经验。他与 Celeste Headlee 一同探讨了如何改进沟通技巧，如何处理沟通中的误解，以及如何与难以沟通的人建立联系。他强调了在沟通中倾听的重要性，以及如何避免将自身经历强加于他人。 Celeste Headlee: 在节目中，Celeste Headlee 分享了她多年来在采访和日常生活中总结出的沟通技巧，并强调了倾听的重要性。她指出，许多人更倾向于表达自己而非倾听他人，而有效的沟通需要双方互相倾听，而不是仅仅为了回应而倾听。她还分享了如何改进倾听能力的方法，例如专注于理解对方话语的深层含义，以及在适当的时候打断对方，以帮助对方更好地组织思路。此外，她还强调了在沟通中同理心的重要性，以及如何处理敏感话题和与难以沟通的人交流。

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Celeste Headlee discusses the importance of improving conversational skills and debunks common misconceptions about what makes a good conversation.

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Humans need to have conversations every day-- at our jobs, in our homes, in government-- so how can we handle these better? Celeste Headlee is an award winning journalist who has done everything from anchoring morning news on public radio to covering presidential campaigns. In this episode, Celeste shares practical tips for anyone looking to improve their conversational skills, arguing that better conversations are well within our reach. Celeste is the author of “We Need to Talk: How to Have Conversations That Matter” and “Do Nothing: How to Break Away from Overworking, Overdoing, and Underliving.” Celeste is a regular guest host on NPR and American Public Media and a highly sought consultant.