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cover of episode Hyperfixed: Dylan's Supermarket Cold Case

Hyperfixed: Dylan's Supermarket Cold Case

2024/12/31
logo of podcast 99% Invisible

99% Invisible

AI Deep Dive AI Insights AI Chapters Transcript
People
A
Alex Goldman
D
Dan Phillips
D
Dylan
参与技术论坛,解决各种设备和网络连接问题。
P
Paco Underhill
R
Roman Mars
S
Science Daniel
Topics
Roman Mars: 生活中总有一些问题,有些很大,有些很小,但如果有人能快速有效地解决它们就好了。 Alex Goldman: 我的播客节目帮助听众解决各种大小问题,即使解决不了,也会解释原因。 Dylan: 我每天都去Safeway超市,注意到超市的冷藏柜没有门,这让我很困惑,因为这似乎很浪费能源,而且对环境不好。 Dan Phillips: 超市冷藏柜的设计主要考虑的是顾客的购物体验,而不是能源效率。一些商品适合放在有门的冷藏柜里,而另一些商品则更适合放在敞开的冷藏柜里,这取决于顾客的购物习惯和商品的特性。Costco的超市设计是顾客体验设计的典范。超市设计主要目标是提升顾客体验,吸引顾客再次光顾。 Science Daniel: 超市的开放式冷藏柜虽然比家用的冰箱设计更节能,但仍然非常耗能,如果安装门可以节省大量能源和成本。开放式冷藏柜使用的制冷剂对环境危害很大。 Paco Underhill: 超市的设计沿袭了20世纪30年代的模式,主要考虑的是顾客的购物体验,尤其是家庭主妇的购物习惯。美国超市的设计需要改进,可以借鉴其他国家的经验,例如货架摆放角度和补货方式。

Deep Dive

Key Insights

Why do grocery stores use open-air multi-decks instead of closed refrigerators?

Open-air multi-decks are designed to enhance customer experience by allowing easy access to products like produce and packaged meats, which customers often want to examine closely. This design dates back to the 1930s, when supermarkets were primarily designed for homemakers with kids, focusing on ease of use to encourage more purchases.

How much energy could grocery stores save by switching to closed refrigerators?

Grocery stores could save at least 30% of their energy costs by switching to closed refrigerators, with some estimates suggesting savings of up to 50-70% with more efficient, well-sealing doors. This could translate to billions of dollars in savings across the industry and reduce the country's overall energy consumption by 1-2%.

What environmental impact do open-air multi-decks have?

Open-air multi-decks are highly inefficient, using more than 50% of a supermarket's total energy. They also rely on refrigerants, which are potent greenhouse gases that leak into the environment. The environmental impact is equivalent to running an extra 150 coal power plants full time, significantly contributing to global warming.

Why haven't grocery stores adopted more energy-efficient refrigeration systems?

The design of grocery stores, including the use of open-air multi-decks, has remained largely unchanged since the 1930s. The industry has not prioritized updating these systems, despite the potential for significant energy and cost savings. Additionally, the focus on customer experience and ease of use has outweighed concerns about efficiency.

What are some innovative grocery store designs from other countries?

In some Latin American countries, supermarkets use forklifts to restock shelves, reducing labor costs by 20%. Other designs feature 45-degree angled shelves, which improve product visibility and customer interaction, even though they reduce shelf space by 20%. These innovations highlight potential improvements in efficiency and customer experience.

Chapters
The episode begins with Dylan, a frequent shopper at a Safeway supermarket, noticing the absence of doors on most refrigerators. This sparks an investigation into the energy efficiency of open refrigeration systems in grocery stores, questioning whether this design is as wasteful as it seems and why it persists.
  • Dylan's observation about the lack of doors on grocery store refrigerators.
  • The apparent inefficiency of open refrigeration units from an energy perspective.
  • The initial suspicion of dark patterns influencing the design.

Shownotes Transcript

We've all got problems. Sometimes your problem is a massive roadblock in your life, or maybe it's this little thing that quietly annoys you that you've learned to grudgingly put up with. But regardless of the size of your problem, it would be so great if someone would just fix it for you. Not just fix it, hyperfix it.

Today, we're playing a great story from Alex and his new show, Hyperfixed). Alex investigates why there's no door in a place where there really should be a door. You'll never shop for sour cream or shredded mozzarella the same way again.

Hyperfixed: Dylan's Supermarket Cold Case)

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