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Finastra 的CMO
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播客主持人,专注于英语学习和金融话题讨论,组织了英语学习营,并深入探讨了比特币和美元的关系。
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文章作者:本文探讨了AI对就业的影响,指出企业开始更直接地讨论AI替代人工的潜力,并从成本削减和创新两个角度分析了AI对就业的影响。企业将AI视为提高效率的技术,降低成本,同时也要关注AI带来的创新和扩展能力,最终实现增长、竞争和繁荣。 Jared Spataro:企业高管关注AI如何降低预算支出,希望看到AI带来的实际成本效益。 Finastra 的CMO:AI可以帮助企业以更低的成本完成营销工作,例如替代外部营销机构,提高效率。 播客主持人:AI对就业的影响将分三个阶段进行:第一阶段是成本降低,企业将AI视为提高效率的技术;第二阶段是创新和扩展能力,企业将AI视为创造机会的技术;第三阶段是增长、竞争和繁荣,那些充分利用AI创造机会的企业将获得巨大成功。企业领导者需要制定愿景,让员工和投资者相信AI不仅能降低成本,还能创造机会,才能在AI时代取得成功。

Deep Dive

Key Insights

What is the primary focus of the initial phase of AI adoption in enterprises?

The initial phase of AI adoption in enterprises will focus on cost reduction, where companies aim to do the same tasks more cheaply to improve efficiency.

How does the speaker differentiate between task replacement and role replacement in AI adoption?

Task replacement involves replacing specific tasks within a job with AI, while role replacement implies replacing entire job roles. The speaker believes that most jobs will see a redefinition of roles rather than complete replacement.

What are the two main ways companies can improve their performance according to the speaker?

Companies can improve their performance by either growing and innovating to create new lines of business or by doing their current operations more cheaply through efficiency gains.

What is the potential impact of AI on marketing costs according to the case study of Finastra?

Finastra used AI to generate ad copy from transcribed interviews, reducing the cost of hiring external agencies by $60,000 and saving several months of work.

What is the speaker's view on the long-term impact of AI on jobs?

The speaker believes that while some jobs may be redefined or replaced, AI will ultimately lead to job creation and innovation, especially in roles that focus on leveraging AI for new opportunities.

What role does leadership play in AI adoption according to the speaker?

Leadership is crucial in setting a vision for how AI can be used to innovate and position the company for the future, rather than just focusing on cost reduction.

How does Klarna use AI to reduce costs?

Klarna uses AI to power its customer service chatbot, which can handle the work of 700 humans, and has also reduced marketing costs by cutting out external firms.

What is the speaker's prediction for the transition from phase one to phase two of AI adoption?

The speaker predicts that companies will start to innovate and expand their capabilities during phase two, moving beyond just cost reduction to create new products and services.

What is the significance of Meta's Lama 3.3 model in terms of cost efficiency?

Meta's Lama 3.3 model is 25 times cheaper than OpenAI's GPT-4.0, making it more accessible to the open-source community and reducing the cost of running large models.

What is the potential market impact of companies fully embracing AI as an opportunity creation technology?

Companies that fully embrace AI as an opportunity creation technology will likely outperform their competitors, leading to significant market share gains and long-term success.

Shownotes Transcript

AI's impact on jobs is a hot topic, with companies like Microsoft, Finastra, and Klarna using AI to cut costs and improve efficiency. From automating customer service to replacing external agencies, the shift highlights both challenges and opportunities. This episode explores how businesses can balance cost reduction with innovation to stay competitive while addressing workforce concerns.

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