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cover of episode Bonus Episode: How Can Organizations Better Measure and Manage Artificial Intelligence?

Bonus Episode: How Can Organizations Better Measure and Manage Artificial Intelligence?

2024/3/12
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Me, Myself, and AI
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C
Carol Corrado
N
Nicholas Zolis
O
Olivia Igbokwe-Curry
S
Scott Wallsten
Topics
Olivia Igbokwe-Curry：作为云服务提供商，我们可以轻松衡量客户对人工智能的使用情况，因为我们可以监控计算、数据存储和服务的利用率。云计算的可扩展性使得这项技术能够被所有人使用。 Nicholas Zolis：许多企业无意中使用人工智能，因为他们将一些非核心业务流程外包给使用人工智能的企业。这使得人工智能的使用测量变得复杂。在对人工智能进行监管之前，需要更好地理解人工智能对企业的影响，特别是对就业的影响。我们的调查显示，大多数企业采用人工智能后，员工构成没有变化，甚至可能导致更多招聘。 Carol Corrado：许多员工自发地使用人工智能工具，这与传统的IT系统采用模式不同。对人工智能的监管不应区别于对人类行为的监管。可解释人工智能（XAI）的兴起是企业自发地为了理解人工智能决策过程而产生的。模型的可解释性对于企业高管和普通消费者来说都非常重要。 Scott Wallsten：技术政策研究所（TPI）利用大型语言模型（LLM）来提高效率，并提出了一种衡量人工智能使用的新方法。透明度意味着不同的东西，取决于应用场景。现有的法规主要关注最坏的结果，缺乏细致的考虑。人工智能法规应更细致地考虑其益处和成本，例如，政府可以利用人工智能来处理公众意见。新闻媒体对人工智能的报道往往夸大其负面影响，忽略了其积极作用。

Deep Dive

Chapters
The panel discusses the barriers to AI adoption, highlighting the surprising organic use of AI by employees and the need for better understanding of what constitutes AI use.

Shownotes Transcript

On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis) and Timothy DeStefano) from the World Bank and Georgetown University’s McDonough School of Business for the day-long conference, “How is Artificial Intelligence Transforming Firms?)” in December 2023.

In our final of three bonus episodes derived from this event, we explore how AI has shifted policy discussions, and what new types of management are needed.

This episode offers an abridged listen to the panel discussion; for the full session video, please visit the conference’s website).

Guest Bios

Carol Corrado is a distinguished principal research fellow, conference board & senior policy scholar at Georgetown University.

Olivia Igbokwe-Curry is head of U.S. congressional and political affairs at Amazon Web Services.

Scott Wallsten is president and senior fellow at The Technology Policy Institute.

Nikolas Zolas is a former senior economist at the Center for Economic Studies at the U.S. Census Bureau.

Sam Ransbotham is cohost of Me, Myself, and AI and a professor of analytics at Boston College.

Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Alanna Hooper.

Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders) or by following Me, Myself, and AI) on LinkedIn.

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