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cover of episode Making Magic With Gen AI: Capital One’s Prem Natarajan

Making Magic With Gen AI: Capital One’s Prem Natarajan

2024/1/3
logo of podcast Me, Myself, and AI

Me, Myself, and AI

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Prem Natarajan: 本人作为Capital One的首席科学家和企业AI负责人,致力于利用包括Transformer和生成式AI在内的新兴技术,为超过一亿客户提供更便捷、更具价值的服务。Capital One的技术前瞻性,例如全面采用单一公共云,为AI和机器学习的应用奠定了坚实基础。我将这些新技术融入业务,为客户创造更具价值的体验,例如在反欺诈平台的重建中,利用机器学习进行实时决策,处理海量数据,以毫秒级速度响应客户交易。 Sam Ransbotham & Shervin Kodubande: 与Prem Natarajan的讨论围绕生成式AI的变革性影响展开,特别是它对开发者体验的改变。讨论还涉及到AI团队构成变化的趋势,需要更多工程、提示工程、设计和以人为本的设计等方面的技能。此外,还探讨了产品愿景、科学创新和工程实施三者之间的平衡,以及如何将这三者结合起来才能成功实施AI项目。

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Prem Natarajan discusses how Capital One is using AI to enhance customer experiences, leveraging the company's tech-forward legacy and early adoption of cloud technology.

Shownotes Transcript

Growing up in a multilingual community, Prem Natarajan became interested in language at a young age. Eventually that interest, aptitude, and curiosity translated into an interest in machine learning and technical development, and today Prem works as the chief scientist and head of enterprise AI at financial services company Capital One.

Prem joins this episode to share how Capital One’s technology teams are delivering value to customers by applying artificial intelligence in areas like fraud detection, how generative AI’s strengths stand to transform the developer experience, and why the right combination of product, science, and engineering expertise is key to successful AI and machine learning initiatives. Read the episode transcript here).

Guest bio:

As chief scientist and head of enterprise AI at Capital One, Prem Natarajan leads technology strategy, architecture, and development for the company’s enterprise data, analytics, and AI and machine learning initiatives, including advancing its AI capabilities, tools, and research efforts. Natarajan has more than two decades of experience leading science, technology, and commercialization efforts in natural language processing, speech recognition, computer vision, forecasting, and other applications of machine learning. 

Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Sophie Rüdinger.

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