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cover of episode Out of the Lab and Into a Product: Microsoft’s Eric Boyd

Out of the Lab and Into a Product: Microsoft’s Eric Boyd

2023/2/28
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Me, Myself, and AI
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Eric Boyd: 微软AI平台团队致力于为AI模型构建和训练提供工具，并构建自身模型（认知服务），将前沿AI技术应用于微软内部和外部客户。微软AI工具的开发都源于内部需求，并在内部得到验证后，再提供给外部客户。微软通过与客户交流，了解他们的需求，并提供相应的AI解决方案。许多公司需要AI能力，但将其作为核心业务并不划算，因此更倾向于使用微软提供的成熟AI服务。初创公司更关注核心竞争力，会选择使用微软提供的AI服务来完善产品，而不是自己开发。AI领域发展迅速，语音、视觉和语言模型的质量都在不断提升。微软与OpenAI合作，将OpenAI的产品推向市场，并看好其应用前景。微软利用Azure机器学习平台大规模部署AI模型，并将其应用于各种产品。将AI研究成果转化为企业级产品需要大量工作，需要考虑模型效率和产品部署方式。微软的目标是让AI成为产品中不可或缺的一部分，而不是仅仅作为附加功能。搜索和语音文本创作等应用中，AI已成为不可或缺的组成部分。AI应该成为辅助人类创造力的工具，而不是取代人类。生成式AI工具可以帮助人们提升创造力，即使他们本身不擅长艺术创作。AI工具可以帮助人们完成以前无法完成的任务，提升效率。AI正在被应用于各种领域，例如广告文案创作和产品描述生成。AI可以帮助人们更高效地完成工作，例如编辑可以利用AI生成的文案进行快速审核。AI正在促进技术的民主化，让更多人能够创建应用程序和完成工作。需要确保AI的公平性和责任性，尤其是在医疗保健等领域。微软制定了负责任的AI原则和标准，并倡导政府监管AI技术。希望AI能够积极地改变人们的生活方式，并惠及所有人。 Sam Ransbotham: 就AI在微软产品中的应用以及AI技术民主化等方面与Eric Boyd进行了深入探讨。 Shervin Khodabandeh: 就AI在微软产品中的应用以及AI技术民主化等方面与Eric Boyd进行了深入探讨。

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Eric Boyd discusses his role in leading the AI Platform team at Microsoft, focusing on building tools for AI model training and deployment, and creating cognitive services for Azure.

Shownotes Transcript

As a partner with OpenAI — the company that recently wowed the tech world and the general public with its DALL-E image generator and ChatGPT chatbot — Microsoft helped to make those generative AI tools possible). But Microsoft has long invested in developing its own artificial intelligence technologies, for internal and external customers alike. And even when AI is not the centerpiece of a specific software program, it’s often driving how that tool — such as the company’s Bing search engine — works.

As corporate vice president of Microsoft’s AI platform, Eric Boyd oversees product and technology teams that build artificial intelligence and machine solutions for the company’s Azure platform and its AI services portfolio. Eric joins Sam and Shervin on this episode to talk about how Microsoft builds AI tools and embeds the technology in its various products, AI’s potential for helping to expand people’s creativity, and the democratization of AI. Read the episode transcript here).

*Me, Myself, and AI *is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Sophie Rüdinger.

Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders) or by following Me, Myself, and AI on LinkedIn).

Guest bio:

Eric Boyd leads the AI platform team within Microsoft’s Cloud + AI division. This global organization includes Azure Machine Learning, Microsoft Cognitive Services, Azure Cognitive Search, and internal platforms that provide data, experimentation, and graphics processing units cluster management to groups across Microsoft.

Boyd joined the company in 2009 to create the Silicon Valley Search Ads team. In 2011, he moved to Bellevue, Washington, to lead the Bing Ads Development team before taking on his current role in 2015.

Before joining Microsoft, Boyd was the vice president of engineering at Mochi Media, an ads startup that was acquired by Shanda Games. Previously, he was vice president of platform engineering at Yahoo for 10 years.

Boyd has a bachelor’s degree in computer science from MIT.

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